9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 441-450 out of 4649
SS
Sharon Stubbs
12/26/23
Very Quickly Resolved
My query was dealt with very quickly and i was kept updated on how my Ticket was progressing
SS
Sharon Stubbs
12/26/23
Very Quickly Resolved
My query was dealt with very quickly and i was kept updated on how my Ticket was progressing
CG
Catia Gentile
12/21/23
The Xero Customer Service is the best I ever dealt with!
The Xero Customer Service is the best I ever worked with. Staff is properly trained there and they know their things. They are very prompt in replying to an issue and they sort it straight away. They are so helpful that save me so much time and I just love that.
CG
Catia Gentile
12/21/23
The Xero Customer Service is the best I ever dealt with!
The Xero Customer Service is the best I ever worked with. Staff is properly trained there and they know their things. They are very prompt in replying to an issue and they sort it straight away. They are so helpful that save me so much time and I just love that.
MM
Monty Music Ltd
12/17/23
Clear helpful and fast esponse to query
Date of experience: December 18, 2023
MM
Mrs Moss
12/17/23
query response
They responded to my emails immediately and were very helpful over the phone
TC
Tony Colville
12/15/23
Joe was very helpful he was able to…
Joe was very helpful he was able to guide me through the process with great patience.
J
JENNIFER
12/14/23
A massive thank you to Megan for…
A massive thank you to Megan for helping me navigate around Xero. With her help, I feel more confident using Xero in the future.
BM
Barry Maguire
12/14/23
Excellent service
Excellent service. Very quick and useful advice as always from Xero Support
CF
Chaim Frenkel ACCA
12/14/23
I received a call back
I received a call back, from someone who logged onto PC to solve the problem together.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].