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9.6

Spot Score

Xero

Xero Reviews in July 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.68

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.68

Excellent

Based on 4665 ratings & 4649 reviews

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks.

  • Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly.

  • Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support.

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Showing 21-30 out of 4649

VU

Verified User in Wholesale

06/14/26

4.5 out of 5

What do you like best about Xero? For me is user friendly and easy to navigate reports What do you dislike about Xero? Sometimes there is an issue or loading the page

SA

Shumailah A.

06/14/26

4 out of 5

What do you like best about Xero? I have been using Xero since 2023, and it has significantly improved the efficiency and accuracy of my work. I really appreciate the excellent customer support. It's more than just accounting software; it's a reliable partner that supports learning growth and operational excellence. I love the reporting features. The reports are easy to customize and export to PDF, Excel, etc. They provide accurate and quick financial insights, allowing me to generate ...

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GS

G. S.

06/14/26

4 out of 5

What do you like best about Xero? I like that Xero is easy to use and provides a clear overview of my finances in one place. It makes invoicing, expense tracking, and reporting more straightforward, which saves me time and helps me keep my accounts organized. What do you dislike about Xero? It can feel a bit limited when you need more advanced reporting, and some features are only available through paid add-ons, which can make it get expensive as you scale.

VU

Verified User in Design

06/14/26

5 out of 5

What do you like best about Xero? Its detailed but not overly complicated which is really useful being a small business. What do you dislike about Xero? UK submission to HMRC could be more signposted and easier

VU

Verified User

06/13/26

5 out of 5

What do you like best about Xero?I am a bookkeeper with over 20 years experience and I chose Xero to run my new bookkeeping business. I find Xero solves all my business problems. It's very easy to set up and use, and I appreciate how user-friendly it is compared to QuickBooks. The reconciling feature is great, and the customer service has been very helpful. Overall, I like Xero so much that I chose it over QuickBooks without hesitation.Review collected by and hosted on G2.com.What do you ...

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AC

Aaron C.

06/12/26

5 out of 5

What do you like best about Xero?Xero is easy for new businesses and customers to access and learn. It provides us, as accountants, with the information we need, while also giving them the ability to handle their own bookkeeping and review their finances using real-time information.The customisation of the main dashboard allows owners & accountants alike to filter in/out what they need to prioritise, providing accessibility to sole traders businesses up to multi-department businesses.With ...

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CT

Chandice T.

06/12/26

5 out of 5

What do you like best about Xero?What’s been most helpful about Xero for me is how easy the platform is to navigate. As someone who had no experience with it—let alone with accounting or finance—I was able to get up to speed quickly and understand how everything works. That alone says a lot about how user-friendly it is. They also have a great support team, which, honestly, is rare to find, especially with a popular platform.Review collected by and hosted on G2.com.What do you dislike about ...

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VU

Verified User in Environmental Services

06/12/26

5 out of 5

What do you like best about Xero?Xero automates reconciliation of accounts with our bank and credit cards which saves me a lot of time each month.Review collected by and hosted on G2.com.What do you dislike about Xero?Xero is a platform with many tools to learn to use, so it does take time and effort to learn to use each tool.Review collected by and hosted on G2.com.

VU

Verified User in Consulting

06/11/26

4.5 out of 5

What do you like best about Xero?It is easy to navigate different modules in Xero.Review collected by and hosted on G2.com.What do you dislike about Xero?Some functions are not available, such as Payroll.Review collected by and hosted on G2.com.

SK

Suman K.

06/11/26

5 out of 5

What do you like best about Xero?The Xero interface is very simple and uncluttered so that should not be a problem for any non finance user. On the Data front, I quite like how financial information is stored and accessible. The bank feeds and updates are automatically done, so that's lots of time you're saved entering information manually. Also, good integration with other tools is also beneficial when you need to manage the various different teams working together and workflow.Review ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].