9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2581-2590 out of 4649
I
Ivana
12/12/21
It was a pleasure to deal with Alex
It was a pleasure to deal with Alex in regards to creating my invoice template for our construction business. He was patient and understanding when I asked questions which may appear to be simple but are rather complex. He assisted me as far as my queries could possibly go but unfortunately I found that some of the fields which I require in my invoice template, Xero as yet has not created to use. Fingers crossed some day soon this will happed. Kind Regards Ivana
EN
Erika Nicholson
12/12/21
UK Dummy Practice
Vilma has contacted me to explain having a UK dummy practice to access report templates and she provided a great service and all got sorted out.
J
Judy
12/08/21
The best cloud accounting app
PROS: I love Xero because it makes accounting fun and easy even for a lay user like me. The app is easy to use and you don’t need to be an accountant to make effective use of it. Test drive the app and I’m sure you will get the hang of it within an hour.
J
Judy
12/08/21
The best cloud accounting app
PROS: I love Xero because it makes accounting fun and easy even for a lay user like me. The app is easy to use and you don’t need to be an accountant to make effective use of it. Test drive the app and I’m sure you will get the hang of it within an hour.
ES
Evan S
12/08/21
"Excellent Accounting Software"
What do you like best about Xero? - User friendly and easy to use - Bank feeds and rules to automatically code the transactions
ES
Evan S
12/08/21
"Excellent Accounting Software"
What do you like best about Xero? - User friendly and easy to use - Bank feeds and rules to automatically code the transactions
BP
BECCI P
12/07/21
"Great Accounting Software"
What do you like best about Xero? Easy to use, integrates with credit cards, and I can give my CPA accountants access to book the quarterly journal entries.
BP
BECCI P
12/07/21
"Great Accounting Software"
What do you like best about Xero? Easy to use, integrates with credit cards, and I can give my CPA accountants access to book the quarterly journal entries.
MC
Mark C
12/04/21
"First class accounting product for small business"
What do you like best about Xero? Xero is easy to use with an intuitive user experience. It is designed for use by non-experts while at the same time having features for expert accountants.
MC
Mark C
12/04/21
"First class accounting product for small business"
What do you like best about Xero? Xero is easy to use with an intuitive user experience. It is designed for use by non-experts while at the same time having features for expert accountants.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].