9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 211-220 out of 4649
N
Nigel
03/21/24
Prompt response to the issue.
Prompt response to the issue. Technician understood the problem and provided knowledgebase articles for us to follow to resolve the situation.
JH
Joanna Handman
03/21/24
Excellent customer support
I have only just started using Xero and still getting to grips with it. I had a call with customer support and I can't praise Hannah Collingwood enough - she was so helpful
BG
Bill Griffin
03/21/24
Speedy & Efficient
Although the problem had a few stages to it, it was resolved speedily and efficiently.
B
Ben
03/21/24
Really easy to deal with and issue was resolved quickly.
Really easy to deal with and ossuevwas
DM
Douglas McGeorge
03/19/24
Great accountancy package that even…
Great accountancy package that even Noddy can use
DG
David Gould
03/19/24
Thoroughly recommended.
We have been using Xero for about five years now and find it excellent in just about every respect. The basics are both comprehensive and simple to use and understand. Recommended.
EL
East London Francophone Ltd Ja
03/19/24
is doing well
Date of experience: March 20, 2024
EC
Endale Cherea
03/19/24
Excellent to run your business
Excellent to run your business
MG
Mark Goodchild
03/19/24
Amazing piece of software that the…
Amazing piece of software that the business could not without. This has changed the way we work for the better. I know the company profit at any time. It’s great!
MP
Mr Paul Cramant
03/19/24
iT DOES WHAT IT SAYS ON THE TIN.
iT DOES WHAT IT SAYS ON THE TIN. Its extreamly easy to use.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].