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9.6

Spot Score

Xero

Xero Reviews in July 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.68

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.68

Excellent

Based on 4665 ratings & 4649 reviews

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 181-190 out of 4649

LR

Laura Rooke

04/01/24

5 out of 5

Excellent customer service

I dont know of another company that will follow though with customer service like Xero do. Great customer help desk and if the issue can't be resolved they call and help. Brilliant, thanks Xero!

LR

Laura Rooke

04/01/24

5 out of 5

Excellent customer service

I dont know of another company that will follow though with customer service like Xero do. Great customer help desk and if the issue can't be resolved they call and help. Brilliant, thanks Xero!

GC

Geoff Chaplin

04/01/24

5 out of 5

Small business control

easy to set up and use. As a small business i have total control from my phone ipad and desk top

GC

Geoff Chaplin

04/01/24

5 out of 5

Small business control

easy to set up and use. As a small business i have total control from my phone ipad and desk top

K

kevin

03/31/24

5 out of 5

Easy to work with and any problems r…

Easy to work with and any problems r easily resolved

A

Arthur

03/31/24

5 out of 5

Xero

Absolutely love the software, looking at all the negative reviews it feels like more effort was invested into writing a long paragraph that actually invest a bit of time into exploring how to do things right.

K

Kevin

03/31/24

5 out of 5

Best program

I've used Xero for many years for a multitude of companies and find it to be possibly the best accounting program I have used in the past 30 years.

K

Kevin

03/31/24

5 out of 5

Best program

I've used Xero for many years for a multitude of companies and find it to be possibly the best accounting program I have used in the past 30 years.

K

kevin

03/31/24

5 out of 5

Easy to work with and any problems r…

Easy to work with and any problems r easily resolved

A

Arthur

03/31/24

5 out of 5

Xero

Absolutely love the software, looking at all the negative reviews it feels like more effort was invested into writing a long paragraph that actually invest a bit of time into exploring how to do things right.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].