9.6
Spot Score
Streamline your finances and grow your business.
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Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks.
Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly.
Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly.
New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support.
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Showing 171-180 out of 4605
DM
Douglas McGeorge
03/19/24
Great accountancy package that even…
Great accountancy package that even Noddy can use
EL
East London Francophone Ltd Ja
03/19/24
is doing well
Date of experience: March 20, 2024
MG
Mark Goodchild
03/19/24
Amazing piece of software that the…
Amazing piece of software that the business could not without. This has changed the way we work for the better. I know the company profit at any time. It’s great!
EC
Endale Cherea
03/19/24
Excellent to run your business
Excellent to run your business
MP
Mr Paul Cramant
03/19/24
iT DOES WHAT IT SAYS ON THE TIN.
iT DOES WHAT IT SAYS ON THE TIN. Its extreamly easy to use.
CH
Clive Harris
03/19/24
Tricky issue to resolve
Tricky issue to resolve and the agent showed great patience and fixed the problem.
DG
David Gould
03/19/24
Thoroughly recommended.
We have been using Xero for about five years now and find it excellent in just about every respect. The basics are both comprehensive and simple to use and understand. Recommended.
KG
Kate Grieve
03/18/24
Very helpful and patient
Very helpful and patient
AH
Alison Howe
03/18/24
Response was timely and clear
Response was timely and clear. When multiple exchanges are necessary, support have called to walk through steps to make sure issue resolved and customer is happy.
R
Rebecca
03/18/24
Did the job
They made a suggestion which solved my issue.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
