9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1581-1590 out of 4649
L
Laura
12/13/22
Rohan is amazing
Rohan was super helpful . As an absolute novice I am he was able to make it easy for me to understand . Sharing my screen with him was so easy to do .
DC
Dave Campion Bromley schoolwear
12/13/22
MFA access issues via laptop…
Contacting Xero is a nightmare -BUT- once they do contact you Andrew in UK could not have been more helpful, expert in his knowledge and a pleasure to talk to. The problem I had was resolved in one, albeit necessarily long, call
GJ
Graham Jones
12/13/22
Xero help
Xero were very helpful in dealing with my problem and resolved it quickly
FH
Franky H
12/12/22
Great work
Need help christmas
MF
Mark Friend-James
12/12/22
superb customer service
I was having a few issues setting up my account. I sent an e-mail in as I thought it was easier to talk through over the phone. Andy called me and couldn't have been more helpful. The whole issue was resolved within ten minutes. he took me through a step by step guide. a perfect resolution. Andy gets 10/10 in terms of customer service, product knowledge and the calm approach/manner he dealt with getting this resolved.
JR
James R
12/12/22
Really helpful introductory session…
Really helpful introductory session that explained how to set Xero up and navigate your way around
R
Richard
12/12/22
Great overview for a beginner.
Date of experience: December 13, 2022
LB
Laura Bucknall
12/11/22
I had a reply quickly and the erro I…
I had a reply quickly and the erro I was experiencing with my system was resolved
RM
Ross Maidens Roscoe
12/10/22
WHAT AN AMAZING ACCOUNTING THING!!!!!
WHAT AN AMAZING ACCOUNTING THING!!!!! hands down the best book keeping and accounting software package/software product i have used. it is very user friendly and easy to use with a few vids and some help from a mate. I'm a builder and landscaper and I find this great to use and keep track of items... my accountant actually likes me now lol. a little pricey but worth the cost in my mind
DC
Daniel C
12/09/22
"My Personal Experience with Xero: Streamlining My Business Finances"
What do you like best about Xero? In my opinion, one of the best features of Xero is its intuitive user interface. The software is easy to navigate, and it makes it simple to manage all of your financial transactions in one place.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].