WP Engine Reviews in June 2025: User Ratings, Pros & Cons

Katie found the reason why my site was…

Katie found the reason why my site was down right away and was able to get a ticket opened and a link for me to do my part within minutes. The site was back up 15 minutes after I clicked on the link.

Your level of support is unmatched!

Date of experience: March 02, 2023

Love the perks

Love the perks! Great support 24/7, fantastic sites management and a great price.

Hands down The Best WordPress host!

WP Engine (WPE) has provide our company and clients excellent service and support. We've used different hosts over the years and WPE has been the best where WordPress hosting is concerned. I would first in line if they ever started offering Drupal hosting at the same level of excellence!

A trusted, valued, Enterprise WordPress partner

I've worked with the team at WP Engine for 3 years, and always found them very responsive, reliable and happy to help facilitate whatever is needed. I'm in a client services role at an agency, and we have enterprise-level clients with plenty of demanding infrastructure needs, technically. The WP Engine team have excellent comms, and whenever I've reached out for advice or help, they are always swift to respond.

agent was helpful

agent was helpful, patient and solved my problem

Quick and easy resolution

Quick and easy resolution. Thank you

Above and beyond!

Anna really went above and beyond to help me out. Thanks!

WPEngine - Underdelivered

We've been hosted by WPEngine for several years with a small art website that never required the bandwidth we paid for. This year, we had an online sales event that we'd been planning since last year. We contacted WPEngine in advance several times to discuss the high level of traffic that we'd have at show opening and paid to increase our bandwidth significantly after considering their input and being told that would take care of it. Another small business owner we know had a website crash ...

Excellent Customer Service. Above and Beyond, Very Happy!

Matt Cosmo and Mark Randall helped me complete a Request for Clarification proposal from a last minute call to them and were able to put together an excellent overview and response to the prospective clients questions. They literally took care of it straight away as we had a deadline looming of 3 1/2 hours away so I was super grateful for their help. This is probably indicative of their culture because I rung my previous account manager and left a message, he called back explaining he no ...