Workato Reviews in June 2025: User Ratings, Pros & Cons

"Powerful Tool"

What do you like best about Workato? We have found the Workato tool to be amazingly helpful along our journey in Digital Employee Experience transformation! Our account team is also second to none :-) What do you dislike about Workato? Nothing that I can think of. If I find one, I will let you know. What problems is Workato solving and how is that benefiting you? Integrating systems and a solid iPaaS platform that allows us to leverage numerous technologies for an enhanced Digital Employee ...

"the team has been very responsive . knowledgeable and available."

What do you like best about Workato? the responsiveness of the Workato developers and the Customer service What do you dislike about Workato? The fact that we did not have this a long time ago What problems is Workato solving and how is that benefiting you? The use of automation to help our commercial organizations focus on selling

"Workato is a true life savor - it reduces the cost and time significantly - Kudos Workato"

What do you like best about Workato? 1> The super easy way to create a connection and integrated two or more systems within minutes. 2> Low code/No Code approach for implementing complex logic. 3> Superb Support What do you dislike about Workato? It would have been great if we can download the executed jobs in Excel or CSV files. What problems is Workato solving and how is that benefiting you? 1> Integration between Cloud and On-Premise systems. 2> Workflow automation

"Intelligent Automations using Workato"

What do you like best about Workato? 1. Ease of use 2. Speed at which you can build integrations 3. Out-of-the-box connectors 4. WORKBOTS 5. Dashboards which help in easier troubleshooting What do you dislike about Workato? 1. On Prem Integration capabilities could be improved 2. API Dev Portal for subscription should be enabled 3. API management could be impproved What problems is Workato solving and how is that benefiting you? We are a IT services company working on large scale ...

"Impressed with the relationship we have with Workato"

What do you like best about Workato? Workato is a powerful tool proving to be quick and easy to learn. The Workato training tools and employees have given us fantastic support, ensuring our success. What do you dislike about Workato? We would love to see more connectors available for 3rd party software. Additional pre-defined connectors would allow us to save some development time. What problems is Workato solving and how is that benefiting you? Using Workato will allow us to release ...

"Workato as an Imbedded Platform (IPaaS)"

What do you like best about Workato? We're able to offer custom integrations to our customers for a variety of SaaS Applications, which would otherwise be hard to scale and manage. What do you dislike about Workato? It can take a WHILE to get triggers/actions added for common/staple applications like egnyte/sharepoint, through product support. What problems is Workato solving and how is that benefiting you? We're able to test and release several integration workflows with a short turn ...

"Superb support & implementation"

What do you like best about Workato? The staff at Workato are extremely helpful. I've dealt with both the implementation team and the online support team. The drag and drop nature of the product lets you quickly immerse yourself into it. The learning curve isn't steep at all, but there is still so much that it can do. I want to use this product more, but I've already solved all the use cases. What do you dislike about Workato? Workato does cost money, so it can be challenging getting your ...

"Its a nice product"

What do you like best about Workato? Easy to understand how to create the flows and connectors. What do you dislike about Workato? The terminology on the product is confusing. like Teams vs. customers What problems is Workato solving and how is that benefiting you? The customer integrations are done through the Workato flows. Its easy and faster.

"Easy To Use Automations"

What do you like best about Workato? Intuitive tooling, fantastic Support/Account team. Allows teams to build on the fly automations. It really doesn't take long to get started and you don't need to know coding to pick the tool up. What do you dislike about Workato? Occasionally I find that they don't yet have connectors I need. There are occasionally things I'd like to do which prove significantly more work than they'd seem due to limitations in the tool. What problems is Workato solving ...

"Workato is the building blocks for our organization"

What do you like best about Workato? It helps connect system together, mapping fields from one to another and help the dataflow What do you dislike about Workato? you have to have some developer experience to manage it What problems is Workato solving and how is that benefiting you? it helps me with user on/off boarding and all automation around it