9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 491-500 out of 3980
VW
Valued Wix User
05/23/24
Very Very helpful staff with their…
Very Very helpful staff with their Support Chat! Always happy to help and give advice on this I didn't know. AND IT ONLY TOOK 10min!!!! AMAZING!
BS
B Sharps
05/23/24
WIX Has problem solvers on the other side of the screen. Just ask!
WIX generally has the answers to my questions, when I have any. Most of their web offerings are self explanatory
PA
Phil A
05/22/24
Lucus
Lucus, helped me save money. You can't get any better than that from customer service! I was thinking of jumping ship to square space because my rate doubled. Even after being with Wix for 9 years I can't justify paying double for my small side business. Lucas kept me on team Wix.
ES
EP S
05/22/24
Wix Products
Great service! Issue resolved in 5 minutes. Thanks!
YH
Yman Hassan
05/22/24
their customer support is on point
i love their customer services
X
Xiaohan
05/22/24
brilliant customer service
a little bit hard to begin with, but the customer service is brilliant! Diego is a very friendly and nice person to talk with and I am very appreciate the help he/she has offered!
VW
Valued Wix User
05/22/24
great products
quick and great help!
YY
Yelena Yermolenko
05/22/24
Always easy and fast to connect and fix…
Always easy and fast to connect and fix issues. It is nice to see how Wix developed and have great features that are keep improving. highly recommend to anybody even if you are completely new to website development and need simple solution for your business.
DS
Diana Sepulveda
05/22/24
Jon was extremely courteous & knowledgeable!
Jon was extremely courteous in his explanation of Wix' renewal policies. He was kind and understanding. I appreciate his understanding of my concern.
S
SL
05/22/24
superb customer service
superb customer service; felt of some value
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].