9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 471-480 out of 3980
VW
Valued Wix User
05/24/24
Customer service
Date of experience: May 24, 2024
BV
Billy V
05/24/24
Olivia of Wix support was tremendously…
Olivia of Wix support was tremendously great in assisting me today. She was me with me for more than an hour helping me resolve my issue in the Members Area. For a beginner like me, her help was outstanding! I think they ought to give her a raise! Haha. But seriously, Wix support is awesome. I would be a subscriber if just for the support alone. Not to mention the ease of use of their products.
AM
Aidez Moi Designs
05/24/24
Multiple websites for multiple people!
Multiple websites for multiple people! I have been using Wix for a long time! I initially used it to help a sister build her art website, then others and eventually my own. I like that there are built in templates that you can modify and build up, but also you can build your own. I've tried using the other website builders and I just did not find them easy to use or intuitive or offer as many modifications that Wix does. Their customer service is also top notch! My most recent questions ...
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AM
Aidez Moi Designs
05/24/24
Multiple websites for multiple people!
Multiple websites for multiple people! I have been using Wix for a long time! I initially used it to help a sister build her art website, then others and eventually my own. I like that there are built in templates that you can modify and build up, but also you can build your own. I've tried using the other website builders and I just did not find them easy to use or intuitive or offer as many modifications that Wix does. Their customer service is also top notch! My most recent questions ...
Read more
BV
Billy V
05/24/24
Olivia of Wix support was tremendously…
Olivia of Wix support was tremendously great in assisting me today. She was me with me for more than an hour helping me resolve my issue in the Members Area. For a beginner like me, her help was outstanding! I think they ought to give her a raise! Haha. But seriously, Wix support is awesome. I would be a subscriber if just for the support alone. Not to mention the ease of use of their products.
SK
SUE KROGMAN
05/23/24
stuff
Good tech support on-line - need someone to call me.
AM
APEX Museum
05/23/24
Cath was great
Cath was great! We had issues with another company that remained elusive. Wix and Team helped us with a hybrid of AI and human interaction. We are very pleased with Wix and especially our tech guru Cath.
J
Joanna
05/23/24
I have been using WIX 2 years now and…
I have been using WIX 2 years now and its a nice, simple to manage website yourself. And if I was stuck- I can always count on a super supportive customer service team! Quick and resolve all the issues with me!
KI
kim inez
05/23/24
very friendly customer service
Date of experience: May 23, 2024
VW
Valued Wix User
05/23/24
Very kind customer service
Thanks for customer support
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].