9.7
SpotScore

Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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JG
Jessica G.
01/27/17
A Little Rough to Start But Ended Up with a Beautiful Website with WIx
What do you like best? I loved the templates that Wix has to offer. My website looks very sophisticated and professional. I also loved the click and drag options for adding elements. Once I understood how all of the diff tools worked - it became much easier and things moved quickly. I have received many compliments on my site! Also very affordable. What do you dislike? The software took me a while to understand. There were many mistakes along the way. You MUST have patience using Wix ...
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CC
Cheri C.
01/25/17
Wix was extremely easy to use and has a ton of features and add-ons
What do you like best? WiX has a very intuitive interface with full features meeting all of the requirements I had to build a very easy to change website because my business was rapidly changing in its first year. I also liked that the creation of my mobile friendly site was automatic and I was able to easily make adjustments to the mobile site where needed. What do you dislike? My SEO vendor said that WiX was not very SEO friendly, however WiX made an enhancement that fixed the ...
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RP
Rebecca P.
01/24/17
Easy to use and achieve your website vision
What do you like best? Wix offers many templates that create an easy starting point when trying to figure out what you'd like your website to be while giving you the ability to easily customize the fonts and colors in your design. What do you dislike? I do not like that you cannot easy switch your website to another template without having to start from scratch. I also find the mobile editor difficult to use and I typically end up hiding aspects of my website because I cannot get the ...
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MN
Madalyn N.
01/23/17
Wix Review for Business
What do you like best? I like the many, different template options available to choose from, as well as the ease of use. Most everything is very intuitive. What do you dislike? I don't particularly like the cost of securing a custom domain name, however that will be a problem anywhere. As far as ease of use, there isn't much I can complain about. What business problems are you solving with the product? What benefits have you realized? I am able to quickly and easily produce ...
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MJ
Melanie J.
01/18/17
Ease of Use
What do you like best? Wix is a great option for someone who needs a nice looking website fast. What do you dislike? Pricing options. I would love if there were more options available for web address hosting. Recommendations to others considering the product Take the time to learn the design tools and implement it to its potential. What business problems are you solving with the product? What benefits have you realized? I was able to get up a website within a few hours, and ...
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A
Anonymous
01/12/17
Easy, Quick & Perfect for Beginners
What do you like best? I used Wix with a client who is a professional in the Beauty industry. With posting weekly blog posts, Wix was the perfect platform to post, engage customers, in an easy yet edgy format. What do you dislike? With Wix, you are limited to the layouts and formats. If you want something more tailored to your brand, using Wix might not be the best route. For basic needs, Wix is perfection. Recommendations to others considering the product For users starting a small ...
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A
Anonymous
01/10/17
Wix - great tool on a budget
What do you like best? It's very easy to learn and use, and it's free. You can actually do quite a bit using the free version. What do you dislike? As with any free version, there are some things you can't do, and the company's logo appears on your website. What business problems are you solving with the product? What benefits have you realized? I used Wix to help build a site for a relative's restaurant. It was perfect because she didn't want to spend any money, and she was able to ...
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RC
Rachel C.
01/10/17
Wonderful Website platform
What do you like best? I love that Wix is a "drag and drop" type of website builder. I am a print designer, and have dragged my feet for YEARS on making my own website. When I found Wix, I thought it was So easy for me to be able to just upload pictures, type copy, choose a layout for my site, all without having to code a single thing. I love being able to go in to my website at any time, and add a page, hide a page (I typically do this during the holidays when I offer special holiday ...
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JS
Jo-e S.
01/10/17
Pretty user friendly, and where it isn't, there is customer service to help me.
What do you like best? I like the templates, the expanding boxes, the ease of customization, navigating pages and building them with styles that work for my requirements. I like that I can copy a whole page and edit it to my specifications, or copy my whole website for that matter, change it and then toss the other one out entirely. I like that I get to feel like a technological bad ass. What do you dislike? Some of the apps are not as easy. 123 form builder has been a bit of a pain. ...
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JW
Jessica W.
01/05/17
Very user friendly!
What do you like best? Extremely easy to use, even for people who aren't tech savvy! What do you dislike? We struggle with its connection to our Facebook page as Facebook has for some reason tagged our website as suspicious. Recommendations to others considering the product Very user friendly and easy to navigate. Great for the person looking for an easy way to create a professional website. What business problems are you solving with the product? What benefits have you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].