9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 361-370 out of 3980
VW
Valued Wix User
05/31/24
Solutions for everyone
The customer service! The platform is amazing.
VW
Valued Wix User
05/31/24
Superb Customer Support
I was worried when I started the conversation. Jason was very patient with me. When I started I had 2 questions which grew to 5. He even gave me some recommendations.
IA
Ionut Alexandru
05/31/24
Excelent service!
Great service suport!
EL
Enviroltrol, LLC
05/31/24
Matthew is a ROCKSTAR!!!
Matthew offered AMAZING service to me when dealing with a third party e-mail authentication issue. Walked me through every step of the change!
C
customer
05/31/24
Wix has the absolute BEST customer…
Wix has the absolute BEST customer service. Abby pateintly helped me through everything and she was nothing less than AMAZING!!!
VW
Valued Wix User
05/31/24
love it!
Wonderful features, easy to use and extraordinary service/helpdesk!
AM
Ashton Matute
05/31/24
I'll be honest guys
I'll be honest guys, at first i wasn't sure about this, because anyone can scam you now a days, but after setting multiple sites for friends and creating one for myself, i have say this site is awesome. So very easy to setup and some what easy to setup. I say somewhat because not everyone will understand how to being one of these, but when you have a AI, Customer Service, Multiple site to choose from and play around with, you will not stop creating you own whatever site. I will say it now, ...
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CA
Claudia A
05/31/24
Building the website is easy and the…
Building the website is easy and the customer care is very good!
E
elfia
05/31/24
Great customer service
Great tool, features and customer service
VW
Valued Wix User
05/31/24
Superb Customer Support
I was worried when I started the conversation. Jason was very patient with me. When I started I had 2 questions which grew to 5. He even gave me some recommendations.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].