9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 341-350 out of 3980
CD
Camilla D
06/03/24
Wix is truly awesome
Wix is truly awesome! The features, UI and customer service are all outstanding. Have used WIX for SO many various types of websites over the years and have no issues. If a technical issue does pop up, it's easily resolved and often with their internal (free) support. Highly recommend!
VW
Valued Wix User
06/03/24
Insightful Help and THEY LISTEN!
I have zero experience with domains and website creation. Kelly was patient and offered multiple resolutions to update my servers to Wix and get my website up and running!
VW
Valued Wix User
06/03/24
I've had really good customer service…
I've had really good customer service from Wix over the years - really can't fault it
C
Celina
06/03/24
I really appreciate the customer…
I really appreciate the customer service staff at Wix.com. They are always making an effort to resolve my issues as quickly as possible and I do get through to a representative fairly quickly and transparently. They are quick to respond and knowledgeable too.
VW
Valued Wix User
06/03/24
Very satisfied customer
Whenever I have any questions or need help with anything, someone at WIX is always available to help me. Always very patient, thorough and knowledgable
VW
Valued Wix User
06/03/24
Very easy to use with only a few…
Very easy to use with only a few glitches. Customer support is a bit hit or miss, but I just had Alex help me and he was amazing.
VW
Valued Wix User
06/03/24
the best ever
Date of experience: June 03, 2024
VW
Valued Wix User
06/03/24
Customer Service is amazing.
Date of experience: June 03, 2024
M
Miles
06/01/24
I'm a new user to the WIX platform
I'm a new user to the WIX platform. I had a website issue which the Customer Service Tech support person solved very quickly. Thank you Sara!
P
Prathmesh
06/01/24
Excellent Customer Service
Apart from the cool features of Wix and affordable pricing, what stands out is its Customer Service. Extremely helpful people who listens very patiently and immediately gives solution to any problem.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].