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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1851-1860 out of 3980

GW

Geoffrey Williams

02/11/24

5 out of 5

Exceptional customer service.

Date of experience: February 11, 2024

S

SS

02/11/24

5 out of 5

Affordable website for beginners. Excellent Customer Service .

Affordable website. Easy enough for DIY beginners like me. I tried couple other websites and I just could not do it and could not afford hiring a professional website builder. Best of all very attentive customer service. Today I got Miriam who spent almost 45 minutes in helping me with my website. Excellent service expect and beyond. Highly recommended.

VW

Valued Wix User

02/11/24

5 out of 5

Customer service Rep

Customer service Rep. was very friendly and helpful. Solved my problems.

VW

Valued Wix User

02/10/24

5 out of 5

Yersika helped me detect pointing issue…

Yersika helped me detect pointing issue that made my website show the error: SSL_ERROR_NO_CYPHER_OVERLAP Im still working on the modifications and will be awaiting propagation time but looks like the problem has been fixed and this guidance was not available on the help articles available.

VW

Valued Wix User

02/10/24

5 out of 5

Josselyn helped me with EVERTHING!

Josselyn helped me with EVERTHING!! I'm webpage building illiterate but she allowed me to feel more confident in navigating not only my build, but also Wix!! I hope I get to work with Josselyn again! EXCELLENT CUSTOMER SERVICE!!

VW

Valued Wix User

02/10/24

5 out of 5

Good Service, Good Agents!

The people, first Julio then Eli were quite helpful. I appreciate their help, tips and knowledge. Grateful!

VW

Valued Wix User

02/10/24

5 out of 5

Sherrina is a literal angel sent from…

Sherrina is a literal angel sent from God She helped in a way you do not see much of nowadays. I am beyond grateful for her help and her compassion and her humanness. I appreciate this company very much for hiring people with that kind of empathy.

DE

Denise Ellen Hulcup

02/10/24

5 out of 5

I chatted with Khryz who assisted me…

I chatted with Khryz who assisted me with my query. I appreciated this person's knowledge and expertise very much. My problem was solved professionally and efficiently.

VW

Valued Wix User

02/10/24

5 out of 5

One of the best Customer Service Help i…

One of the best Customer Service Help i ever have on a professional platform!

SA

Smile Apparel Rep

02/09/24

5 out of 5

One of the best Servers

Great services that actually help you grow as a business. Not to mention they always have someone available to assist you.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].