9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1831-1840 out of 3980
VW
Valued Wix User
02/13/24
I can recommend Wix because of a lot of…
I can recommend Wix because of a lot of free advanced features and great customer support.
VW
Valued Wix User
02/13/24
Moved Design Studio to Wix Ecosystem
We recently moved our entire design studio into the Wix Ecosystem. Not only does Wix have an abundance of ready to implement functionality, the Wix Studio support staff is second to none! Andrew on the Studio Support Team is awesome!
GR
GWENDOLYN REECE
02/13/24
Chatting with Julio
Chatting with Julio, who were so nice and professional, it was like having a conversation in person. Julio was so on time in checking things out and coming back to chat with me. I appreciate the service I received from the chat with Julio.
VW
Valued Wix User
02/13/24
Great company, great service
Great company. Great customer service. Used them for a few years now.
A
Amy
02/13/24
Wix has been a dream
Wix has been a dream. We've moved over from another hosting platform and wix could not be easier to use or more economical for small business ecommerce. Very pleased.
VW
Valued Wix User
02/13/24
Fantastic Customer Service
I have just come off a online chat to sort out an issue and the customer service representative, Johnny was fantastic - patient, thorough, informative and helped me sort out the issues I had - I was delighted with the outcome and so pleased to be able to communicate with someone to sort the issue out - thank you johnny!
CL
Curtis L. L. Herbold
02/13/24
So I love wix its easy to use and great…
So I love wix its easy to use and great for those that want a fast easy solution. However there is some drawback and as a website holder through with for by book stuff, www . thedetectivecurtischronicles . net, I have to say that there are in fact limits. YOu see they do have SEO tools that they control and there SEO tools are not 100% acurate. See recently traffic on my website has been falling and I had no idea why so I started to research. I found a website called www . semrush . com ...
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VW
Valued Wix User
02/13/24
Fantastic customer service
Kate was very friendly and knowledgeable. Nothing was too much trouble and no question was considered silly. She is a credit to the company
D
Dominic
02/13/24
Very good live chat support
Had an issue with one of the site functionalities so dealt with Wix's customer support live chat - super friendly and helpful service which is always a surprise with those things. Problem sorted fast with no irritation!
MM
Miss Maria Whitehead
02/13/24
Customer service todayb especially were…
Customer service todayb especially were very helpful, namely Romnick
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].