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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1561-1570 out of 3980

OO

Oskar Ogarp

03/01/24

5 out of 5

The products are easy and fast to use

The products are easy and fast to use. Their customer support is very helpful.

J

Jothi

03/01/24

5 out of 5

Excellent, Good Service

Overall, the combination of technical expertise, client-centric approach, and commitment to innovation makes this company a standout player in developing website using AI. Their ability to consistently deliver value to their clients and drive positive outcomes is what truly makes my experience with them exceptional.

D

Deborah

03/01/24

5 out of 5

Problem Resolution via Wix Support Chat

Our practice needed to delete one of three business email accounts. I deleted the Gmail account via Google Admin but needed WIX Support to adjust the email subscription (because it was still showing 3 email users). I chose to contact WIX using their support online chat feature. I was greatly surprised how quickly the support representative came online. Normally, when I use a chat feature with other vendors, it takes a while for someone to assist. However, I waited less than 30 seconds and ...

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VW

Valued Wix User

03/01/24

5 out of 5

Issue was resolved quickly!

Date of experience: March 01, 2024

GH

GREENGOS HOTEL

03/01/24

5 out of 5

The serProfessional, kind and patient. It's not every day you get people like thatvice I received from Alessandro

The service I received from Alessandro He was very fast, professional, kind and patient Hopefully, if next time I have a problem, it will be Alessandro who will help me

K

Kristen

03/01/24

5 out of 5

Great service

Wix is a great platform to create a website. They have been able to help me create a professional website for my business and they are very helpful any time I have a question.

GH

GREENGOS HOTEL

03/01/24

5 out of 5

The serProfessional, kind and patient. It's not every day you get people like thatvice I received from Alessandro

The service I received from Alessandro He was very fast, professional, kind and patient Hopefully, if next time I have a problem, it will be Alessandro who will help me

AT

Asher T Runesu

03/01/24

5 out of 5

They're good

They're good, they know what they're doing and they're assisting people in ways that are unimaginable, making so easy to design a beautiful website. Thank you, @_lelanga.org

K

Kristen

03/01/24

5 out of 5

Great service

Wix is a great platform to create a website. They have been able to help me create a professional website for my business and they are very helpful any time I have a question.

SM

SHAUNA MC GUIGAN

03/01/24

5 out of 5

Elite customer service!

Such an easy platform to use and should an issue arrise the customer service team are absolutely amazing!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].