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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1461-1470 out of 3980

VW

Valued Wix User

03/07/24

5 out of 5

Technician went over and above service…

Technician went over and above service to provide answers and solutions for my business.

GF

Gina Ford

03/07/24

5 out of 5

Thank you for the support and help

Thank you for the support and help! ♥

F

Filipe

03/07/24

5 out of 5

The problem was solved quickly and…

The problem was solved quickly and efficiently

MB

Michael B Wix User

03/07/24

5 out of 5

Service Is The Real Product

The agent was very generous with his time and did not stop until all my needs were met.

M

manuelproject

03/07/24

5 out of 5

Thank you so much Daniel

Thank you so much, Daniel your support was the best support I had, and I didn't expect to have a LIVE conversation like that good, fast, and it on point with a Wix support agent! I truly appreciate Wix support service, and I am so glad I had this experience! 🙂 Again, Daniel / Wix Support team -> the best live support you can imagine!

HS

Harvest Season

03/07/24

5 out of 5

When I had trouble with the shopping cart…

When I had trouble with the shopping cart, I received excellent assistance with fixing the issue.

SB

Steve Brophy

03/07/24

5 out of 5

This is a great site and they do make…

This is a great site and they do make it very easy to get things done.

SS

Steve S

03/07/24

5 out of 5

I had the need to contact customer…

I had the need to contact customer service and chatted with Lisseth who was great. She had patience in working with me on an involved issue, plus undoing something I had completed incorrectly. She was efficient and polite. I give this a 5 star for customer service assistance. and the same 5 star for overall satisfaction.

LC

Lawrence Christenson

03/07/24

5 out of 5

Love 'em!

I've been using Wix for a long time for my own website and clients' websites. Love 'em!

LD

Leah Dvir

03/07/24

5 out of 5

Creative app

Enjoying it

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].