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Wirex Wallet - Cryptocurrency Wallets

Wirex Wallet Reviews in June 2025: User Ratings, Pros & Cons

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3.9

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Wirex Wallet Reviews & Ratings

3.9

Very Good

Based on 10196 ratings & 8466 reviews

Rating Distribution

Excellent

(4926)

Very Good

(822)

Good

(275)

Poor

(241)

Terible

(2202)

Expert's Review

Wirex has garnered a mix of reviews in the past 12 months, showcasing both strengths and areas for improvement. Users appreciate the app's functionality, ease of use, and flexibility, making it a convenient platform for crypto transactions. The seamless interface and features like Apple Pay verification and card services have been highlighted as ...Read more

Wirex Wallet pros and cons

  • Intuitive and easy to use app interface for managing crypto transactions.

  • Offers a variety of crypto services like exchange and wallet options.

  • Quick resolution and helpful responses from customer support when reached.

  • Convenient features like Apple Pay verification and card linking.

  • Lengthy verification process and delays in addressing account issues.

  • High fees and unclear charging practices, especially for inactivity.

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Showing 951-960 out of 8466

SS

segma sat

11/07/23

1 out of 5

Scam Company WARNING

I opened an account with wirex in July and had no issues until I started to use them regularly and on the 08/11/23 they locked my account and no matter how much I try to get them to contact me they never do.I have submitted so many requests and all my requests get closed but my account is stil locked. I have no idea what is happening but reading the other reviews I whole heartedly agree, they are not trust worthy and when they say they are looking into it they are just lying. And check ...

Read more

SS

segma sat

11/07/23

1 out of 5

Scam Company WARNING

I opened an account with wirex in July and had no issues until I started to use them regularly and on the 08/11/23 they locked my account and no matter how much I try to get them to contact me they never do.I have submitted so many requests and all my requests get closed but my account is stil locked. I have no idea what is happening but reading the other reviews I whole heartedly agree, they are not trust worthy and when they say they are looking into it they are just lying. And check ...

Read more

G

Gyorgy

11/06/23

1 out of 5

HOW TO FILE A COMPLAINT - Please read this if you want your issue resolved

Updating this because I see that many people don't know that customers can actually submit a complaint to Wirex: The only way I could have my account unlocked after months and get access to my money was by sending a complaint to CUSTOMERCOMPLAINTS @ wirexapp.com, which is their official email address for complaints. You can find it on their website, at the bottom of the page, under "Terms & Policies" and then clicking on "Complaints Policy". If you don't get a reply to your complaint ...

Read more

G

Gyorgy

11/06/23

1 out of 5

HOW TO FILE A COMPLAINT - Please read this if you want your issue resolved

Updating this because I see that many people don't know that customers can actually submit a complaint to Wirex: The only way I could have my account unlocked after months and get access to my money was by sending a complaint to CUSTOMERCOMPLAINTS @ wirexapp.com, which is their official email address for complaints. You can find it on their website, at the bottom of the page, under "Terms & Policies" and then clicking on "Complaints Policy". If you don't get a reply to your complaint ...

Read more

KA

Kanjeng Ati

11/05/23

5 out of 5

Best aplication and very smooth and fast

Date of experience: November 06, 2023

KA

Kanjeng Ati

11/05/23

5 out of 5

Best aplication and very smooth and fast

Date of experience: November 06, 2023

C

customer

11/05/23

1 out of 5

I have over 4,236 GBP in this account …

I have over 4,236 GBP in this account and 4000 from its that should have landed in this account on Tuesday 7/11/23 which is not showing. there's no contact number to reach the wirex team and all you get is a ticket number (5652879)(5655649) 6x100 GBP was transferred from a uk bank and 800 from and wirex account there is no fraud and this is not good enough. my solicitors has been notified and and taking legal action so this doesn't happen to anyone els, I cannot say 100 percent its a scam ...

Read more

C

customer

11/05/23

1 out of 5

I have over 4,236 GBP in this account …

I have over 4,236 GBP in this account and 4000 from its that should have landed in this account on Tuesday 7/11/23 which is not showing. there's no contact number to reach the wirex team and all you get is a ticket number (5652879)(5655649) 6x100 GBP was transferred from a uk bank and 800 from and wirex account there is no fraud and this is not good enough. my solicitors has been notified and and taking legal action so this doesn't happen to anyone els, I cannot say 100 percent its a scam ...

Read more

LG

lee getty

11/04/23

1 out of 5

I've encountered a series of issues…

I've encountered a series of issues with this company. My most recent problem is the inability to repay a loan using either the app or desktop. What exacerbates the situation is that I used XRP crypto as collateral, and now, retrieving the crypto has become an equally challenging task. Even something as straightforward as repaying the loan seems impossible. I attempted to contact their support via email, but received no response. I had to resort to reaching out through Facebook, and yet, ...

Read more

LG

lee getty

11/04/23

1 out of 5

I've encountered a series of issues…

I've encountered a series of issues with this company. My most recent problem is the inability to repay a loan using either the app or desktop. What exacerbates the situation is that I used XRP crypto as collateral, and now, retrieving the crypto has become an equally challenging task. Even something as straightforward as repaying the loan seems impossible. I attempted to contact their support via email, but received no response. I had to resort to reaching out through Facebook, and yet, ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].