Wirex Wallet Reviews in June 2025: User Ratings, Pros & Cons

Very sophisticated app but good and…

Very sophisticated app but good and works well for payments and cash withdrawal.

Very sophisticated app but good and…

Very sophisticated app but good and works well for payments and cash withdrawal.

Nice app and service

Date of experience: January 04, 2024

This company is quite likely insolvent…

This company is quite likely insolvent and you should not put your money anywhere near them. On two seperate occasions wirex's multiply platform has either locked me out from closing positions at their loss or failed to pay out on successfully closed positions. On both occasions this was following a large dip in the market and it is highly evident wirex suffered loss, this leads me to conclude that wirex is insolvent and does not have the financial ability to back the positions it ...

wirex block my account for over 2 weeks…

wirex block my account for over 2 weeks now, they asked aditional documents over and over .... send many tickets, and no answer there. seems to be big scam and as i can see i am not the only having the same problem. i need help , how to take my money out from there. ticket: 5765175, 5764352, 5761312

Hello

Hello, I have been waiting for my refund for a year now, it is completely out of time, the dispute service is not doing its job, should I contact an external dispute service? because of this blockage my life is really threatened and I am more at peace what about my reimbursement you cannot keep your customers' money for years without explaining to them or giving favorable news it is downright nonsense abuse that you do I want my funds

Wirex dont want users

Hmmm.... I cant log in due to this message "We regret to inform you that your account services are currently unavailable". They ask me to wait as it is a process they are working on. For months...? I am not allowed to change password either. Support is not possible because I need to log in to get support, But I am not allowed to log in. I got several e-mails stating that I need to send in documentation for verifying my account, but that requires login. That e-mail is sent from a ...

Restricted account

Good afternoon. Unfortunately, I have experienced the whole negative process of working with Wirex and its support service. Everything started out well, worked properly and fast enough. One day Wirex decided to suspend the work of my account with more than a thousand American dollars. Repeatedly I contacted support with different tickets, but did not get any clear answer except that they will contact me soon. I provided all the necessary documents to verify my payments, but it did not ...

Beware of Wirex's predatory practice

If you leave your account inactive for 18 months such as during a downturn in cryptocurrency markets (“crypto winter”), Wirex will suddenly start charging an unjustifiable and exorbitant 0.003 BTC PER DAY or almost 0.1 BTC PER MONTH (100 times larger than the standard fee!) — at the current rate that would be approximately 120 EUROS DAILY or 3600–3700 EUROS EVERY MONTH of customer funds predatory appropriated by Wirex under the guise of a "Storage Fee” — until everything in your account is ...

It's been weeks my Wirex account is…

It's been weeks my Wirex account is locked, I uploaded all the required documents, they said account is under th review, no one contacted me, they are not answering my emails and I am not allowed to make any transfer. This is terrible experience for me. I was not expected that kind of approach from them.