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Wirex Wallet - Cryptocurrency Wallets

Wirex Wallet Reviews in July 2025: User Ratings, Pros & Cons

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3.9

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Wirex Wallet Reviews & Ratings

3.9

Very Good

Based on 10196 ratings & 8466 reviews

Rating Distribution

Excellent

(4926)

Very Good

(822)

Good

(275)

Poor

(241)

Terible

(2202)

Expert's Review

Wirex has garnered a mix of reviews in the past 12 months, showcasing both strengths and areas for improvement. Users appreciate the app's functionality, ease of use, and flexibility, making it a convenient platform for crypto transactions. The seamless interface and features like Apple Pay verification and card services have been highlighted as ...Read more

Wirex Wallet pros and cons

  • Intuitive and easy to use app interface for managing crypto transactions.

  • Offers a variety of crypto services like exchange and wallet options.

  • Quick resolution and helpful responses from customer support when reached.

  • Convenient features like Apple Pay verification and card linking.

  • Lengthy verification process and delays in addressing account issues.

  • High fees and unclear charging practices, especially for inactivity.

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Showing 3331-3340 out of 8466

SH

Steven Hammond

05/15/22

1 out of 5

Unprofessional costumer service.

I have done two transfers from my wirex account to a wallet. The amount was not small, about 25000 AUD in bitcoin. The transactions do not show on the blockchain, and are not cancelled they are stuck for more than 72 hours. I have contacted them but even their supposed live agents are bots. Their costumer service is horrid! In the meantime nobody can tell me why the money has not arrived or cancel the transaction. Their response is always: we are working on it. The are refusing to give time ...

Read more

SH

Steven Hammond

05/15/22

1 out of 5

Unprofessional costumer service.

I have done two transfers from my wirex account to a wallet. The amount was not small, about 25000 AUD in bitcoin. The transactions do not show on the blockchain, and are not cancelled they are stuck for more than 72 hours. I have contacted them but even their supposed live agents are bots. Their costumer service is horrid! In the meantime nobody can tell me why the money has not arrived or cancel the transaction. Their response is always: we are working on it. The are refusing to give time ...

Read more

N

Neil “NoTMucH” Chillingworth

05/14/22

1 out of 5

Awful company, avoid!

Used to be able to buy WXT and use the card in shops for purchases and minimum withdrawal limits used to be fair. Unexpectedly they stopped this and increased there minimum withdrawal limits. Customer service is abysmal and the whole company on the whole is scummy. Keep my £50, (that’s now worth £20) I’m not putting an extra £250 in to WXT to meet the minimum withdrawal to get it back. Deleting the app, destroying the card and moving on….

JM

João Marques

05/14/22

1 out of 5

XLM transfer didn't arrive

I made a XLM tranfer on march 8 to my wirex wallet, with the correct adress and memo, but i still haven't received my funds in my account. I contacted the support since march 9, but they are still to provide me with a solution for my problem. Two months have passed already and I am yet to see my money. All the support says is that my case is still under investigation due to a high number of requests, but 2 months is time enough to provide a client with a solution. I may change my review if ...

Read more

CB

Corey Bell

05/14/22

1 out of 5

Really?

Well I used their card for a hotel authorization hold because it was the only card I had after my wallet got stolen. I had the $75 in my USD wallet, declined. Tried again, declined. Exchanged the money to Bitcoin and it worked…but tacked on a $17 fee. Now the hotel needs to refund the money to the card and it can’t. Customer support is non existent. The number on the back of the card does nothing but direct you to a Speak-and-Spell that just eventually tells you that no one is ...

Read more

MB

Mirian Bethencourt Mesa

05/14/22

1 out of 5

I want to transfer xlm to another…

I want to transfer xlm to another account and it’s not available… not happy with this

N

Neil “NoTMucH” Chillingworth

05/14/22

1 out of 5

Awful company, avoid!

Used to be able to buy WXT and use the card in shops for purchases and minimum withdrawal limits used to be fair. Unexpectedly they stopped this and increased there minimum withdrawal limits. Customer service is abysmal and the whole company on the whole is scummy. Keep my £50, (that’s now worth £20) I’m not putting an extra £250 in to WXT to meet the minimum withdrawal to get it back. Deleting the app, destroying the card and moving on….

JM

João Marques

05/14/22

1 out of 5

XLM transfer didn't arrive

I made a XLM tranfer on march 8 to my wirex wallet, with the correct adress and memo, but i still haven't received my funds in my account. I contacted the support since march 9, but they are still to provide me with a solution for my problem. Two months have passed already and I am yet to see my money. All the support says is that my case is still under investigation due to a high number of requests, but 2 months is time enough to provide a client with a solution. I may change my review if ...

Read more

CB

Corey Bell

05/14/22

1 out of 5

Really?

Well I used their card for a hotel authorization hold because it was the only card I had after my wallet got stolen. I had the $75 in my USD wallet, declined. Tried again, declined. Exchanged the money to Bitcoin and it worked…but tacked on a $17 fee. Now the hotel needs to refund the money to the card and it can’t. Customer support is non existent. The number on the back of the card does nothing but direct you to a Speak-and-Spell that just eventually tells you that no one is ...

Read more

MB

Mirian Bethencourt Mesa

05/14/22

1 out of 5

I want to transfer xlm to another…

I want to transfer xlm to another account and it’s not available… not happy with this

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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