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Wirex Wallet - Cryptocurrency Wallets

Wirex Wallet Reviews in June 2025: User Ratings, Pros & Cons

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3.9

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Wirex Wallet Reviews & Ratings

3.9

Very Good

Based on 10196 ratings & 8466 reviews

Rating Distribution

Excellent

(4926)

Very Good

(822)

Good

(275)

Poor

(241)

Terible

(2202)

Expert's Review

Wirex has garnered a mix of reviews in the past 12 months, showcasing both strengths and areas for improvement. Users appreciate the app's functionality, ease of use, and flexibility, making it a convenient platform for crypto transactions. The seamless interface and features like Apple Pay verification and card services have been highlighted as ...Read more

Wirex Wallet pros and cons

  • Intuitive and easy to use app interface for managing crypto transactions.

  • Offers a variety of crypto services like exchange and wallet options.

  • Quick resolution and helpful responses from customer support when reached.

  • Convenient features like Apple Pay verification and card linking.

  • Lengthy verification process and delays in addressing account issues.

  • High fees and unclear charging practices, especially for inactivity.

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Showing 991-1000 out of 8466

L

Lam

10/25/23

1 out of 5

Be cautious of wirex!...once you are…

Be cautious of wirex!...once you are money is in, you cannot withdraw them out in the form of cash or bank transfer. I tried using my wirex cards in ATM or swipe in local convenient store and none of it works. I contacted customer services (5622099) and there has been zero response.

SG

Silvia Garavaglia

10/24/23

1 out of 5

This is fraud!

I had some TGBP on this platform that I converted into BTC. One month after that Wirex decided, without any notice nor my consent, to revert them into TGBP. Additionally there's nothing I can do with those TGBP because: 1) the app doesn't allow me to sell/convert them, 2) no other platform now accepts TGBP anyways, 3) I lost all the BTC gains from the past month. I have now finally received a reply from their customer service and they claim that their terms and conditions allow this type of ...

Read more

TV

Teuvo Valtonen

10/24/23

1 out of 5

THE WORST CUSTOMER SUPPORT

Literally the worst customer support ever, they are holding my 7750 EUR and they don`t even bother to reply my ticket. IT HAS BEEN 2 WEEKS!

DI

dani iulian

10/24/23

1 out of 5

My account has been blocked and closed…

My account has been blocked and closed since October 2023 and not even now I don’t have my refund back in my account, thy took the decision instantly to close it but when is about to get my money back they don’t even reply on email

ΔΤ

Δέσποινα Τσιακατάρα

10/22/23

1 out of 5

Money grabbers!!!!

Starting off I was locked out of my account for more than a year. During this time I contacted wirex multiple times but I got nothing out of it. For more than a year I was locked out and despite sending emails to customer support they’d always respond with “ We understand that the resolution of this matter takes longer than comfortable. I can state for sure that our relevant team already acknowledged the issue and is currently working on resolving it.” and tell me that there’s nothing that ...

Read more

KP

Konstantinos Panagiotis

10/22/23

1 out of 5

Money grabbers

My wife and I, had created an account on the name of my wife. Starting off we were locked out of our account for more than a year. During this time I contacted wirex multiple times but I got nothing out of it. For more than a year I was locked out and despite sending emails to customer support they’d always respond with “ We understand that the resolution of this matter takes longer than comfortable. I can state for sure that our relevant team already acknowledged the issue and is currently ...

Read more

JR

James Rowdy

10/22/23

1 out of 5

I have been a Wirex customer for over 2…

I have been a Wirex customer for over 2 years and recently I had some suspicious transactions across my account which they decided to cancel my card without my permission. It's coming on 5 days and the card still hasn't been reactivated and the team is yet to respond after 7 emails! These guys suck.

MA

Murad Asgarov

10/22/23

1 out of 5

Bad Experience with Wirex

I need to tell you about a really bad experience I had with Wirex Bank. They closed my account suddenly, and I couldn't get my remaining money for over a month. It's been a total nightmare. I tried reaching out for help through email and their Discord channel, but nothing worked. They blocked me on Discord, and I haven't heard anything back from their customer support through email. What's even weirder is that they closed my account when I had enough money in it. It doesn't make sense. ...

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LL

London London Flying sawawai

10/21/23

5 out of 5

Wirex is trusted Real Legend platform…

Wirex is trusted Real Legend platform keep building keep growing

M

Myesha

10/21/23

5 out of 5

Good apps..nice

Date of experience: October 22, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].