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8.8

SpotScore

WhosOn - Live Chat Software

WhosOn Reviews in August 2026: User Ratings, Pros & Cons

Build strong connections with customers through advanced chat technology.

4

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Starts from $33 / User / Month

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WhosOn Reviews & Ratings

4

Very Good

Based on 19 ratings & 19 reviews

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Rating Distribution

Excellent

(12)

Very Good

(3)

Good

(2)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

WhosOn's chat features include sentiment analysis and canned response suggestions, which help agents respond faster to customer messages. Before shortlisting, verify that sentiment detection works accurately for your customer base—test it with real chat logs during a demo, as accuracy varies by language and message type. Check whether the platform integrates with ...Read more

WhosOn pros and cons

  • Proactive visitor engagement

  • Sentiment analysis

  • Smart response suggestions

  • Real-time insights

  • Limited customization options

  • May lack advanced features

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].