9.4
Spot Score
Flawless writing, every time.
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Starts from $5/Month
WhiteSmoke has garnered both praise and criticism over the past year, offering a mixed but largely instructive snapshot of its strengths and areas for improvement. As a writing enhancement and proofreading tool, it excels at catching grammatical errors, ensuring proper punctuation, and improving overall content quality. Users have especially commended its ...Read more
Ensures creation of high-quality, error-free content by effectively checking grammar, punctuation, and spelling.
Multilingual translation capabilities supporting over 50 languages, beneficial for non-English speakers and international communication.
Intuitive, easy-to-use interface suitable for writers, students, and professionals of varying expertise.
Offers helpful tools like style checker, error explanations, synonyms, and customizable templates for enhanced writing.
Persistent complaints of poor or unresponsive customer service, leaving unresolved issues for users.
Reports of dishonoring "lifetime memberships," requiring additional payments and sparking accusations of misleading practices.
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Showing 21-30 out of 40
M
Marcia
01/26/21
Purchased a life time product to access…
Purchased a life time product to access everywhere. They blocked me from using after couple years. Contact customer service they cannot find me... They collect the money and run. Stay away from this scam business. Set them all the proof, they close the tickets without responding. Bad bad bussiness.
DS
Donna Shaw
01/21/21
False advertising
This company is not based out of Delaware as their ad would have us believe. The sales phone number attached to the ad does not work. When I questioned a charge from them with PayPal, PayPal looked up their information and found they are actually stationed out of Israel. I would not recommend doing business with a company that operates in this manner.
ID
IOANNIS D
10/22/20
FRAUD! STAY AWAY!
FRAUD! STAY AWAY!I purchased the lifetime subscription, but they terminate d it without notice, asking for more money to activate it again.
MG
michael guerrero
10/04/20
purchased the product
purchased the product, downloaded it, and could not copy and paste my book to edit. I emailed the company to explain my problem and asked for a refund. Told them thank you and that I would consider their product for my next project. They did offer if for an extra year free but again I told them thank you but I can't use it. I emailed them seven times but they refuse to respond. It's sad that people are just out for your money and will rip you off. I told them to keep their money and I will ...
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MP
Merita Plaku
07/27/20
I would give a 0 star if I had the…
I would give a 0 star if I had the option. This company is a rip-off. Trying to cancel my auto subscription, and I am unable to talk to anyone. I have left several messages and send numerous emails, but still no response. I am contacting my CC company and dispute the charge. Unprofessional behavior from The Whitesmoke!!
JA
Jacques A
07/23/20
I’m a longtime user of WhiteSmoke
I’m a longtime user of WhiteSmoke. I purchase the lifetime plan subscription in 2013 and suddenly my account was closed without any notices. I’m being told as per the license agreement the account was closed. I was never provided with an agreement and this company is a SCAM.They have removed the lifetime plan users and requesting the to pay additional to continue using their product.Please stay away from dealing with WhiteSmoke..
JV
John Van Hulst
07/06/20
Excellent customer service and follow up
Had a problem recently with a Mac update and the people at WhiteSmoke have gone above and beyond to help me fix the problem. I highly recommend them and their customer service is outstanding.
DG
Deb Gerardi
03/26/20
auto renew SCAM
Horrible- white smoke does not correct grammar as it claims. Auto renew scam- there is no way for the customer to opt out of auto renew. You must contact customer service and then they ask for feedback instead of cancelling as requested. I used both White smoke and Grammerly to compare software and honestly Grammarly is A FAR superior software. Grammerly catches mistakes while Whitesmoke creates mistakes!
BJ
Bryan J. Rincon
03/15/20
The software is horrible
The software is horrible, it is not accurate and it adds additional words to my work.
M
Mark
01/22/20
Don't buy - they will rip you off
I bought a lifetime subscription back in 2012. Now Whitesmoke emailed me saying they are not going to honour the agreement and want me to pay again to continue using the software.
