WhenToWork Reviews in September 2026: User Ratings, Pros & Cons

Great for big and small business structures!

What do you like best? It is great and my entire work staff loves it. It’s also great and very easy for team to request time off or switch shifts. What do you dislike? The app can be better. I rather use it through safari or google chrome than the app. Their customer service team can also vary from very helpful associates to very rude and incompetent associates. Recommendations to others considering the product: It’s great! What problems are you solving with the product? What ...

Works well

What do you like best? Employees can set their availability in 15 minute time increments for every day of the week. What do you dislike? We have a lot of deleted employees and it take a very long time to load them if we need to restore one. Also, it is frustrating that you can not delete multiple employees from the program at once. What problems are you solving with the product? What benefits have you realized? We use it to create our employee schedule. It allow us to see what ...

Useful

What do you like best? I love that I can create shifts with multiple announcements, change color, use multiple different levels and organize my companies. It's also useful to export it as a CSV! What do you dislike? It might be hard to mass edit shifts or delete them but overall no problems. What problems are you solving with the product? What benefits have you realized? It helps keep all scheduling information on one platform.

Easy to use

What do you like best? There are colors, red, green, and pink, to indicate preferences of when you do/don’t want to work What do you dislike? None that I can think of. I like all of its features/qualities Recommendations to others considering the product: Easy to use. My coworkers and I loved it. Hated it when we switched to another system for scheduling What problems are you solving with the product? What benefits have you realized? Able to easily create preferences for ...

Super simple app for checking shifts

What do you like best? I really like that the program sends me an email when my shifts have been updated/posted for the next week. I also like that it shows me other shifts that are available for picking up if I ever have to time to pickup some more shifts. It’s super easy and clear to read everything, whether it’s when I’m working, how many hours I’m working a week, or when I could possibly pickup shifts. This program works very well with mobile devices too, so that’s very nice and ...

Great Tool for Employees

PROS & CONS What are the best aspects of this product? What I like best is the ability to view my schedule as well as the schedule of my colleagues. I can see when I have to work and when I’m free. Another incredible thing is that the system sends your schedule via email so you will stay updated even if you don’t visit the site. The software is also easy to use. What aspects are problematic or could work better? The software app version has very huge file size. It takes much of my phone ...

Good platform, maybe too basic

What do you like best? What I like the best is that you can choose your preferred times to work. You can also see how many hours a week you are scheduled, and send messages directly to your managers. What do you dislike? That I don't get any notifications, the only way to see if I got new messages is if my account is linked to my e-mail or if I actually login into the platform. What problems are you solving with the product? What benefits have you realized? we are solving the ...

Very easy to use and can easily communicate with other coworkers

What do you like best? That everything is easy to access, such as asking for time off or trading a shift What do you dislike? I don't dislike anything about this, it is very self explanatory. What problems are you solving with the product? What benefits have you realized? Benefits are that it is simple to use.

I am very pleased with this program.

What do you like best? W2W makes it easy for you to view your schedule. I also like the fact that the app allows you to set your preferences, drop days, and communicate with your managers and co workers. What do you dislike? There aren’t any downsides that I have found. It works like I need it to. What problems are you solving with the product? What benefits have you realized? It allows me to quickly see my schedule all in one place. I can also see everyone else’s schedule to see ...

Effective way to schedule a large number of employees

What do you like best? The schedules are easy to read when they are posted. What do you dislike? It can be a little complicated to import new schedules from templates or previous weeks. When you scheduled hours or number of shifts from week to week change it is a little more cumbersome to work with. Recommendations to others considering the product: Consider whether you need the ability to allow workers to trade shifts; this is a great program for that. Also consider whether ...