When I Work Reviews in June 2025: User Ratings, Pros & Cons

Great Way to Keep Track of Shifts and Switch Shifts

What do you like best? I like that it is easy to navigate and the mobile app is wonderful. I get notifications in a timely fashion and I also get alerted to open shifts quickly. What do you dislike? Nothing I dislike so far. For what we use it for, it’s perfect. Recommendations to others considering the product: This is a great way to get employees schedules to them and interface with each other concerning call outs and getting shifts covered. What problems are you solving ...

Great Communication Tool!

What do you like best? This app was used by the Kalamazoo growlers who I worked for. The biggest feature that I love the most is, it has both a group messaging function and a employee to boss message function. It makes communicating things so much easier What do you dislike? The GPS tracker used for clocking in and clocking out. It's highly inaccurate and can reflect on your hours because of it Recommendations to others considering the product: If you wish to use this as a ...

Inexpensive Scheduling System

What do you like best? Easy to schedule and duplicate existing schedules for multiple employees. What do you dislike? Can't do unlimited scheduling without upgrading to a paid plan (can up to two weeks at no cost). We have a small staff, but had to pay for a more expensive plan because plans are for set amounts of employees. I don't like that there is no phone contact for this group -- only online chat, which is okay, but sometimes difficult to explain the situation in a text -- ...

omg I love this app

What do you like best? I can clock in and out from my phone . SO awesome What do you dislike? Only thing I dont like is sometimes it gets confused and it doesnt know my location. cant clock in or out What problems are you solving with the product? What benefits have you realized? Everyone loves it at my job. Makes clocking in and out very easy

Versatile and friendly

What do you like best? The ease of use for clocking in/out and reminders, as well as requests What do you dislike? I want to sign in early when I’m working early Recommendations to others considering the product: Early sign on for shifts What problems are you solving with the product? What benefits have you realized? Helping me be accountable with my time It keeps my work life balance in check

When I Work makes Working Easier

What do you like best? This app is awesome! I love the fact I can select my availability prior to schedules being posted so that my supervisor knows whether or not I'm open to working on a given day. Also, if I need to change my schedule, I can do it right from my app. The other nice feature is getting to see who will be working a shift with you. What do you dislike? There is really nothing I dislike or that I struggle with. Recommendations to others considering the product: ...

Great, but has it's issues

What do you like best? If you have a lot of employees with different scheduling needs, this is a wonderful platform for you. You can set up different departments, locations, and can control who can clock in and when. They have a great support team as well for when I run into issues. I've asked questions at all hours, and I always receive a fast and easy response. Not much need for back and forth. What do you dislike? It is not without it's issues- I often run into features that I ...

Helping to keep our employee schedules straight

What do you like best? When I Work has been a lifesaver for keeping track of our employee schedules and hours worked! Our employees have varying schedules week to week so it can be hard to remember who's working what on our team, but When I Works helps us keep track of our employees and helps our employees keep track of their ever-changing shifts. What do you dislike? When I Work is a little confusing to get setup and I'm still not 100% sure we have it configured the right way or ...

Pretty Simply, Easy

What do you like best? It's super easy for employees to use - there's no confusion about "oh I didnt know I was scheduled" because it's right there on their phone What do you dislike? The interface is pretty simple - it could definitely be a lot more high-tech, but it works for what we need it to do. What problems are you solving with the product? What benefits have you realized? Payroll!! This is the easiest way to keep track of additional events that employees are working, ...

Great Application

What do you like best? I like being able to use the scheduling and how easy it is to see workers availability What do you dislike? Some of the workers did not get the notifications for the messages What problems are you solving with the product? What benefits have you realized? Schedule