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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 251-260 out of 350

SM

Shae M

04/24/18

5 out of 5

Great Scheduling Software!

What do you like best? It is easy to learn for all ages and has an accessible app What do you dislike? The mobile site lacks functions, if you use the program on a mobile phone, you must have the app What problems are you solving with the product? What benefits have you realized? We use it for staff scheduling, the app is great and it allows for simple shift swapping and dropping

BN

Barbara N

04/24/18

5 out of 5

Efficient time tracker

What do you like best? It was user friendly and easy for me to see when I worked my next shift weeks in advance. What do you dislike? The mobile app would sometimes have glitches What problems are you solving with the product? What benefits have you realized? Quick communication and not worrying about going in to work to see your schedule.

04/24/18

3 out of 5

Pretty good. Some glitches

What do you like best? Easy to use. Good app for the most part What do you dislike? Cant see open shifts while you are working a scheduled shift. So when I’m working I can’t see if there are open shifts still left uncovered. If I am short staffed or not. What business problems are you solving with the product? What benefits have you realized? Keeps my schedule organized.

UI

User in Hospital & Health Care

04/24/18

3 out of 5

Pretty good. Some glitches

What do you like best? Easy to use. Good app for the most part What do you dislike? Cant see open shifts while you are working a scheduled shift. So when I’m working I can’t see if there are open shifts still left uncovered. If I am short staffed or not. What problems are you solving with the product? What benefits have you realized? Keeps my schedule organized.

UI

User in Financial Services

04/19/18

2.5 out of 5

availability update

What do you like best? Able to turn on/off notifications for the most part What do you dislike? Availability update! They changed it and it's a little harder to customize my availability now because of the Update all option. In a way it's good also but maybe change the design and usability What problems are you solving with the product? What benefits have you realized? Scheduling. Scheduling is great through whenIwork

04/19/18

2.5 out of 5

availability update

What do you like best? Able to turn on/off notifications for the most part What do you dislike? Availability update! They changed it and it's a little harder to customize my availability now because of the Update all option. In a way it's good also but maybe change the design and usability What business problems are you solving with the product? What benefits have you realized? Scheduling. Scheduling is great through whenIwork

T

Tammy

04/08/18

5 out of 5

A 'must-have' time saver in your online kit

PROS & CONS What are the best aspects of this product? There are so many things to love about it, but I'd say simplicity. The software comes with an incredibly user-friendly interface even for savvy employees to manage their schedule. I, personally, check my shifts and do swaps with colleagues when necessary. I always plan my month in advance, and that's good because I am never missing my professional and private appointments. Besides, the software is always wtih me-the amazing phone ...

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03/27/18

5 out of 5

Very easy to use!

What do you like best? It’s very user friendly! Super easy to use and help the employees clock in and out easily! What do you dislike? Nothing because it’s just easy to use. Nothing really needs to be changed in my opinion! Recommendations to others considering the product I highly recommend when I work because it is super easy to use and great for keeping track of your employees hours! What business problems are you solving with the product? What benefits have you realized? ...

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UI

User in Real Estate

03/27/18

5 out of 5

Very easy to use!

What do you like best? It’s very user friendly! Super easy to use and help the employees clock in and out easily! What do you dislike? Nothing because it’s just easy to use. Nothing really needs to be changed in my opinion! Recommendations to others considering the product: I highly recommend when I work because it is super easy to use and great for keeping track of your employees hours! What problems are you solving with the product? What benefits have you realized? ...

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B

Brett

03/23/18

5 out of 5

High quality online scheduling solution

PROS & CONS What are the best aspects of this product? I was looking for a cost-effective online scheduling app for my company and came across When I Work. My company operates across multiple locations and time zones and we needed a user-friendly solution to manage requests like time off and sick leave. Now, all our employees can access their schedules online and place requests for dropping or swapping shifts if needed. When I Work keeps them all in the loop and there have been no “no ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].