9.4
SpotScore
When I Work Reviews in September 2026: User Ratings, Pros & Cons
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When I Work Reviews & Ratings
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Spotsaas Editor’s POV
When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more
When I Work pros and cons
User-friendly interface makes scheduling and navigation easy for both employers and employees.
Mobile app lets users manage schedules, swap shifts, and receive notifications on the go.
Saves time on team scheduling and shift management compared to spreadsheets.
Staff can independently manage shift requests, time off, and unavailability, reducing employer workload.
Mobile app lacks some critical functionalities available in the desktop version.
Setting up complex organizations with multiple departments or job functions requires extra effort.
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Showing 251-260 out of 360
A
Anonymous
06/12/18
A kind of software I didn't know I needed
What do you like best? The fact that it's the digital version of check-in cards. What do you dislike? Whenever there's a problem with my clock in/out fixing it is a bit of a hassle. What business problems are you solving with the product? What benefits have you realized? I can easily check and confirm my shifts.
MO
Marta O
06/12/18
A kind of software I didn't know I needed
What do you like best? The fact that it's the digital version of check-in cards. What do you dislike? Whenever there's a problem with my clock in/out fixing it is a bit of a hassle. What problems are you solving with the product? What benefits have you realized? I can easily check and confirm my shifts.
A
Anonymous
06/08/18
User friendly and intuitive
What do you like best? It’s so easy to know my schedule and to pick up shifts What do you dislike? It’s easy to forget to clock in or out, could be location based for accuracy What business problems are you solving with the product? What benefits have you realized? Easy scheduling
UI
User in Recreational Facilities and Services
06/08/18
User friendly and intuitive
What do you like best? It’s so easy to know my schedule and to pick up shifts What do you dislike? It’s easy to forget to clock in or out, could be location based for accuracy What problems are you solving with the product? What benefits have you realized? Easy scheduling
A
Anonymous
05/02/18
Easy to use, simple scheduling tool
What do you like best? I like how fast it is to get going with the product. You immediately can put in employees and make a schedule so that you can see everything that is happening for the month. What do you dislike? The only thing I don't like is the free version only allows to view a week at a time. What business problems are you solving with the product? What benefits have you realized? Scheduling and time management. This has made knowing how many hours my employees work much ...
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UI
User in Facilities Services
05/02/18
Easy to use, simple scheduling tool
What do you like best? I like how fast it is to get going with the product. You immediately can put in employees and make a schedule so that you can see everything that is happening for the month. What do you dislike? The only thing I don't like is the free version only allows to view a week at a time. What problems are you solving with the product? What benefits have you realized? Scheduling and time management. This has made knowing how many hours my employees work much ...
Read more
A
Anonymous
04/26/18
Great app, but easily misused by staff
What do you like best? I like the ability to schedule for several weeks out. The customer support was awesome, they even customized a plan to suit our needs. The ability to hibernate your account at no charge until you need again, as we are a seasonal operation. What do you dislike? My staff would use the message feature to try to give away shifts too frequently, figuring if they posted that they wanted someone to pick it up, they felt they were no longer responsible for that shift. It ...
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KW
Kathleen W
04/26/18
Great app, but easily misused by staff
What do you like best? I like the ability to schedule for several weeks out. The customer support was awesome, they even customized a plan to suit our needs. The ability to hibernate your account at no charge until you need again, as we are a seasonal operation. What do you dislike? My staff would use the message feature to try to give away shifts too frequently, figuring if they posted that they wanted someone to pick it up, they felt they were no longer responsible for that shift. ...
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A
Anonymous
04/24/18
Pretty good. Some glitches
What do you like best? Easy to use. Good app for the most part What do you dislike? Cant see open shifts while you are working a scheduled shift. So when I’m working I can’t see if there are open shifts still left uncovered. If I am short staffed or not. What business problems are you solving with the product? What benefits have you realized? Keeps my schedule organized.
SM
Shae M
04/24/18
Great Scheduling Software!
What do you like best? It is easy to learn for all ages and has an accessible app What do you dislike? The mobile site lacks functions, if you use the program on a mobile phone, you must have the app What problems are you solving with the product? What benefits have you realized? We use it for staff scheduling, the app is great and it allows for simple shift swapping and dropping
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].