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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 191-200 out of 350

11/01/18

5 out of 5

Useful

What do you like best? It's easy to use. It gives relevant information of my schedule. Tells me how many hours I'll be working and it facilitates contact with coworkers. What do you dislike? There is nothing that I dislike so far. I wish it would do more than inform me about my schedule. For instance, I would like it to track my location when I'm working. What business problems are you solving with the product? What benefits have you realized? It is benefitial that it counts for me ...

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JR

Jennifer R

11/01/18

5 out of 5

Makes. Communication a snap

What do you like best? I like the ease of communicating with coworkers with Work Chat. It makes for shift swapping easy in case of emergency. Ability to clock in or out. Check daily/weekly hours. What do you dislike? It seems to update frequently. Sometimes the updates glitch in the beginning. What problems are you solving with the product? What benefits have you realized? Employees can chat and swap shifts amongst each other. Issuing the schedule is extremely easy.

10/27/18

3 out of 5

Good but can be optimized better

What do you like best? I like how I can drop and pick up shifts from my Co workers, the app makes this process quite easy. What do you dislike? The notifications on the app are inconsistent and perhaps a small note page to discuss schedules with friends will be helpful. Recommendations to others considering the product Will be quite useful for small businesses. What business problems are you solving with the product? What benefits have you realized? We were trying to sync two ...

Read more

AI

Administrator in Alternative Medicine

10/27/18

3 out of 5

Good but can be optimized better

What do you like best? I like how I can drop and pick up shifts from my Co workers, the app makes this process quite easy. What do you dislike? The notifications on the app are inconsistent and perhaps a small note page to discuss schedules with friends will be helpful. Recommendations to others considering the product: Will be quite useful for small businesses. What problems are you solving with the product? What benefits have you realized? We were trying to sync two ...

Read more

E

Essie

10/10/18

5 out of 5

Great platform for employee scheduling

PROS & CONS What are the best aspects of this product? I am impressed with When I Work because it is easy to use and can be changed and updated anywhere. The check-in features look great because they work seamlessly. What aspects are problematic or could work better? I think the main drawback is it is not easy to use the platform for payroll management. What specific problems in your company were solved by this product? We use When I Work to schedule employees’ shifts and for ...

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E

Essie

10/10/18

5 out of 5

Great platform for employee scheduling

PROS & CONS What are the best aspects of this product? I am impressed with When I Work because it is easy to use and can be changed and updated anywhere. The check-in features look great because they work seamlessly. What aspects are problematic or could work better? I think the main drawback is it is not easy to use the platform for payroll management. What specific problems in your company were solved by this product? We use When I Work to schedule employees’ shifts and for ...

Read more

10/06/18

5 out of 5

Easy scheduling

What do you like best? Easy to add remove and modify employees in various positions or departments and changes to schedules What do you dislike? Employees have option to disregard schedule confirmation. Hard to manage availability Recommendations to others considering the product You will have to really stay of top of managing employee availability. Otherwise everything is great. What business problems are you solving with the product? What benefits have you realized? Schedule ...

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AI

Administrator in Entertainment

10/06/18

5 out of 5

Easy scheduling

What do you like best? Easy to add remove and modify employees in various positions or departments and changes to schedules What do you dislike? Employees have option to disregard schedule confirmation. Hard to manage availability Recommendations to others considering the product: You will have to really stay of top of managing employee availability. Otherwise everything is great. What problems are you solving with the product? What benefits have you realized? ...

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09/24/18

5 out of 5

Best schedule maker

What do you like best? It’s easy to use and convenient . And you can keep in touch with everyone of your employees just through when I work. What do you dislike? Everything’s great nothing to dislike , it’s so easy to use What business problems are you solving with the product? What benefits have you realized? It keeps us organized and well-maintained , Employees can get in touch with each other if they need to switch shifts or have a day off

AI

Administrator in Restaurants

09/24/18

5 out of 5

Best schedule maker

What do you like best? It’s easy to use and convenient . And you can keep in touch with everyone of your employees just through when I work. What do you dislike? Everything’s great nothing to dislike , it’s so easy to use What problems are you solving with the product? What benefits have you realized? It keeps us organized and well-maintained , Employees can get in touch with each other if they need to switch shifts or have a day off

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].