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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 131-140 out of 350

05/10/19

3.5 out of 5

I use it to clock in and out at work.

What do you like best? I can use the app on my phone which makes it easy to use on the go. What do you dislike? Sometimes the app does not work if I dont have a strong signal on my phone. What problems are you solving with the product? What benefits have you realized? It keeps everyone connected by having all of the employee schedules visible.

05/07/19

3.5 out of 5

When I Work app

What do you like best? It is nice to have your work schedule right on your phone or other mobile device. Fairly easy to use. Can communicate with employer and colleagues in regards to schedule changes or picking up shifts. What do you dislike? I feel that this app could be made more user friendly. What problems are you solving with the product? What benefits have you realized? Paperless schedules.

UI

User in Veterinary

05/07/19

3.5 out of 5

When I Work app

What do you like best? It is nice to have your work schedule right on your phone or other mobile device. Fairly easy to use. Can communicate with employer and colleagues in regards to schedule changes or picking up shifts. What do you dislike? I feel that this app could be made more user friendly. What problems are you solving with the product? What benefits have you realized? Paperless schedules.

AI

Administrator in Wireless

05/04/19

5 out of 5

WhenIWork is a great tool to stay on top of your scheduling and employees.

What do you like best? I love how user friendly the website and the app works wonderfully. You can easily check your schedule, request time off and even chat/communicate with staff. What do you dislike? Nothing. I’ve used various other scheduling systems and this seems to work the best What problems are you solving with the product? What benefits have you realized? Time off requests are organized. I’m immediately notified when someone changes their availability, requests ...

Read more

05/04/19

5 out of 5

WhenIWork is a great tool to stay on top of your scheduling and employees.

What do you like best? I love how user friendly the website and the app works wonderfully. You can easily check your schedule, request time off and even chat/communicate with staff. What do you dislike? Nothing. I’ve used various other scheduling systems and this seems to work the best What problems are you solving with the product? What benefits have you realized? Time off requests are organized. I’m immediately notified when someone changes their availability, requests time off ...

Read more

04/30/19

5 out of 5

User friendly

What do you like best? There isn’t much to this software but I like that about it. What do you dislike? Nothing besides it having some issues with adding lunch breaks every now an again. What problems are you solving with the product? What benefits have you realized? Easier to schedule

GJ

Gary J

04/26/19

0 out of 5

Stay Away From This App

What do you like best? Nothing this app is total garbage and I advise employers to stay away from this app. What do you dislike? I signed up for this app and manage over 50 employees and this app has been total crap, it do not work well with smartphones and Iphones. It forever freezing up, the app also changes work times, and more problems to long to list. This app is not worth the headache. It takes support 24-48 hours to return a message or offer to help you. I ADVISE STAY AWAY ...

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04/26/19

0 out of 5

Stay Away From This App

What do you like best? Nothing this app is total garbage and I advise employers to stay away from this app. What do you dislike? I signed up for this app and manage over 50 employees and this app has been total crap, it do not work well with smartphones and Iphones. It forever freezing up, the app also changes work times, and more problems to long to list. This app is not worth the headache. It takes support 24-48 hours to return a message or offer to help you. I ADVISE STAY AWAY FROM ...

Read more

BM

Breanna M

04/25/19

5 out of 5

Efficient workplace tool

What do you like best? The option to make our teams schedules, switch shifts, and communicate via the chat are all amazing features. I loved the ease of clocking in and out of shifts and breaks with the app. What do you dislike? I disliked that the app did have problems with freezing and crashing fairly often What problems are you solving with the product? What benefits have you realized? The app has greatly helped with our previous scheduling conflicts.

04/25/19

5 out of 5

Efficient workplace tool

What do you like best? The option to make our teams schedules, switch shifts, and communicate via the chat are all amazing features. I loved the ease of clocking in and out of shifts and breaks with the app. What do you dislike? I disliked that the app did have problems with freezing and crashing fairly often What problems are you solving with the product? What benefits have you realized? The app has greatly helped with our previous scheduling conflicts.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].