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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

Streamline your workforce, boost your bottom line.

4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 101-110 out of 350

T

Thelma

09/12/19

4 out of 5

I can conveniently use the app on my phone

PROS & CONS What are the best aspects of this product? It is great that I can use the app on my phone to manage my time sheets. The location tracking feature is a big help as I can submit my miles when working offsite. Another great thing is I can manually enter and change my work hours. Finally, it is super that When I Work integrates smoothly with other systems I use like Active Hours. What aspects are problematic or could work better? The one drawback is the accuracy of the ...

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UI

User in Apparel & Fashion

09/10/19

4 out of 5

Easy & simple but has flaws

What do you like best? When I work has a clean layout and makes it very easy to input your availability and see who is working. It shows you a schedule of your own shifts, as well as all shifts in an upcoming week. I like that it sends email reminders 2 hours before each shift as well. What do you dislike? One thing I dislike is how availability and requests off can be changed at any point as it can cause confusion with shifts in the workplace. Additionally, you cannot see when a ...

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AI

Administrator in Construction

09/06/19

5 out of 5

Remote Time Clock for the win!!!

What do you like best? We use this as our time clock for all our remote employees. Its fantastic! What do you dislike? It lacks the ability to add the commissions or bonuses in the payroll section. What problems are you solving with the product? What benefits have you realized? Remote time clock system.

MG

Michele G

08/30/19

4 out of 5

La mejor herramienta para administrar los horarios del personal

What do you like best? Como líder del departamento, llevar un control del cumplimiento del horario del personal a mi cargo era una labor compleja e inexacta, pero desde que empezamos a utilizar When I Work, esto ahora no es problema. Con When I Work, es fácil crear un calendario de trabajo preciso para cada empleado, y estos pueden marcar las horas que cumplieron en sus labores y, así mismo, saber el trabajo que deben realizar. Una de las características que más me gustan de When I ...

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UI

User in Machinery

08/24/19

4 out of 5

Very convenient work solution

What do you like best? The most helpful feature is the faily schedule reminders and having the ability to set how and when you receive them so that they can be an effective tool. What do you dislike? When setting your availibilty there is no option to change it like from here on out or until further notice you only have the option to indiviually select each day and adjust it so its basically just like requesting a day off or a certain schedule for that specific day. What problems ...

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UI

User in Non-Profit Organization Management

08/20/19

5 out of 5

Great for scheduling

What do you like best? Lots of people are able to use at the same time, and I’ve noticed that it’s also great for finding someone to fill your place when you need to be out of town What do you dislike? People may avoid talking face to face, but it’s great for helping to fill the holes in scheduling due to events after hours What problems are you solving with the product? What benefits have you realized? I’ve realized that it’s much easier to track my own hours as well, and ...

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UI

User in Education Management

08/20/19

5 out of 5

When I work

What do you like best? It is sends me alarms about 2 hours before work which I love. What do you dislike? I wish was the layout was a little bit easier to read. What problems are you solving with the product? What benefits have you realized? You always know when you need to be at work.

AI

Administrator in Construction

08/16/19

5 out of 5

Great bang for your buck!

What do you like best? The Price... This is a great cloud based time clock management option at a low price. Our team loves it! What do you dislike? It lacks the ability to attach production to the employees day. So for example commissions or bonus. Only tracks time. What problems are you solving with the product? What benefits have you realized? Employees are now able to remotely clock in and out.

UI

User in Consumer Services

08/15/19

4 out of 5

Most parts are user friendly

What do you like best? I like how there are separate tabs for everything and yet it isn't cluttered What do you dislike? Inputting availability it quite tedious and sometime the inputs override other inputs for no reason. What problems are you solving with the product? What benefits have you realized? The problems being solved are making sure schedules and shifts are filled and there is always the correct number of employees at each location in a given time.

UI

User in Computer Networking

07/30/19

5 out of 5

When I work great scheduling tool

What do you like best? When I work supports both web and mobiles.It is very simple and easy to use.Calender view helps me the plan out my week.It is easy to see when your next shift is .Attendence is easy to track. What do you dislike? I do not dislike anything about when I work.No negative aspects to say about this. What problems are you solving with the product? What benefits have you realized? When I work I like the early reminders before work.I like the timesheet tab ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].