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9.4

SpotScore

When I Work - Time Tracking Software

When I Work Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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When I Work Reviews & Ratings

4.48

Very Good

Based on 343 ratings & 360 reviews

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Rating Distribution

Excellent

(255)

Very Good

(72)

Good

(26)

Poor

(4)

Terrible

(3)

Spotsaas Editor’s POV

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • User-friendly interface makes scheduling and navigation easy for both employers and employees.

  • Mobile app lets users manage schedules, swap shifts, and receive notifications on the go.

  • Saves time on team scheduling and shift management compared to spreadsheets.

  • Staff can independently manage shift requests, time off, and unavailability, reducing employer workload.

  • Mobile app lacks some critical functionalities available in the desktop version.

  • Setting up complex organizations with multiple departments or job functions requires extra effort.

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Showing 91-100 out of 360

HJ

Heather J

10/22/19

5 out of 5

Great Application

What do you like best? I like being able to use the scheduling and how easy it is to see workers availability What do you dislike? Some of the workers did not get the notifications for the messages What problems are you solving with the product? What benefits have you realized? Schedule

KS

Kylie S

10/21/19

4.5 out of 5

Effective Scheduling System

What do you like best? I’ve used When I Work with two separate companies. The functionality benefit both in different ways. For the first company, we had to schedule a certain amount of coaches to work at a time and the shift drop/pick up functionality helped staff find shift replacements fairly easily. For the second company, it was the first time they ventured away from manually gathering staff availability and writing the schedule in excel. The availability and time off requests ...

Read more

UI

User in Food & Beverages

10/18/19

5 out of 5

Extremely easy to keep track of my second job

What do you like best? Easy to clock in/clock out (with reminders if you're late), easy to edit your own shifts if you forgot to clock in so I don't have to bug my boss. What do you dislike? There's a few too many steps to clocking in and out. I've thought I've clocked in a few times only to forget to hit the last button. What problems are you solving with the product? What benefits have you realized? Easy to pick up shifts and swap shifts

AB

Angelique B

10/14/19

4 out of 5

My experience with when I work

What do you like best? I like when I work becuase i am able to clock in and out on my phone and I get reminders before my shift that I work What do you dislike? some times when clocking out it is not always accurate ( does not clock you out) What problems are you solving with the product? What benefits have you realized? I clock in through my phone and clock out with my jobs systems instead. I am on time with the reminders and its easy to pick up a shift with the notifcations ...

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AC

Alyson C

10/11/19

4.5 out of 5

A Great Way To Organize Your Shifts

What do you like best? I love the color coordination. It’s easy on the eyes to visually see each person color coded. I like to code shifts by team and each team is a color. What do you dislike? One thing I wish they had was an option that did not include hours. We have a lot of independent contractors that go on jobs for multiple days and if I have to put hours it always says they’ve reached overtime. Recommendations to others considering the product: You can also manage ...

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UI

User in Consumer Services

10/11/19

4.5 out of 5

Managing your employees work schedule

What do you like best? It is very useful app, I can put the schedule for whole team in when i work app. Also it allows to organize vacation requests. I love it. Whole company managers use it to publish the schedule for their team What do you dislike? My experience is great so far with this app. Schedule is easy , also allows my team members to swap their day off or maybe their shifts Recommendations to others considering the product: App is useful for workforce management. ...

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FD

Francis D

10/10/19

4 out of 5

Let's talk about when i work

What do you like best? It is a nice and really easy to use system, using this program can be very profitable since it has an average cost, which means that for a small and medium business its implementation can be affordable, I really like the part where I can see that Employees can indicate when they are available and when they are not, also that you can request free time, there are additional features for the salary rate and you can organize bonuses and reminders. and it is better to ...

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M

Melanie B

10/10/19

5 out of 5

When I Work Works for Me

What do you like best? Ease of use. I love that there is an app on my phone and that I can easily check my schedule and those of my team. What do you dislike? Not a fan of the group chat. It would be nice if you could direct responses to an individual without everyone else seeing it. What problems are you solving with the product? What benefits have you realized? Easily track and adjust schedules.

LM

Latosha M

10/08/19

5 out of 5

Love it!

What do you like best? I love being able to see everyone on schedule for the day and being able to pick up shifts when I’m available. Makes it very convenient. What do you dislike? Haven’t found anything I dislike about when I work Recommendations to others considering the product: Out of all the jobs I’ve had this is the best scheduling app I’ve ever used! What problems are you solving with the product? What benefits have you realized? It solves our staffing needs ...

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UI

User in Consumer Services

10/05/19

4.5 out of 5

Putting a Schedule now for you team is easy with When i work

What do you like best? With when i work , you can now put a schedule for your whole team , organize vacation requests and time offs. The app is very easy and user friendly. You can also track what time your employees arrived to the company. What do you dislike? So far our my experience with when i work has been great. I am organising the schedule for my whole team, they are very happy with the app as they open and check their schedule any time , also they request vacation via the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].