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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 91-100 out of 350

J

Jared

10/03/19

5 out of 5

Efficient scheduling application

PROS & CONS What are the best aspects of this product? The app is easy to use and I think the visual design is attractive and appealing to the eyes. What aspects are problematic or could work better? I use When I Work software to assign multiple shifts to my employees every day. It is a tiring task but it allows them to know easily about their lunch break. The app show should lunch breaks more clearly. What specific problems in your company were solved by this product? I use ...

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JH

Jonathan H

10/02/19

4 out of 5

When I Work Makes Scheduling Stress-Free

What do you like best? I love how user friendly When I Work is! My company uses it every day to book and schedule our labor teams, and I appreciate that it is as seamless to use as it is aesthetically pleasing (very colorful). I also love that it gives you the freedom to customize it how you want - create schedules, employees, shifts, and positions in seconds! Our employees then have visibility on their end to see their schedule for a week as well as their worked hours. What do you ...

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UI

User in Hospital & Health Care

09/30/19

5 out of 5

When I Work App is Great

What do you like best? It is easy to use, and updates us on our schedule and changes immediately. What do you dislike? There are not many visuals, i would consider it just a tad too simple. Recommendations to others considering the product: This is a great too to have around the office. What problems are you solving with the product? What benefits have you realized? Shift changes are kept track of in the app.

T

Tammy

09/30/19

5 out of 5

A 'must-have' time saver in your online kit

PROS & CONS What are the best aspects of this product? There are so many things to love about it, but I'd say simplicity. The software comes with an incredibly user-friendly interface even for savvy employees to manage their schedule. I, personally, check my shifts and do swaps with colleagues when necessary. I always plan my month in advance, and that's good because I am never missing my professional and private appointments. Besides, the software is always wtih me-the amazing phone ...

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AR

Anonymous Reviewer

09/27/19

1 out of 5

Great product! But left a bad taste...

PROS & CONS What are the best aspects of this product? I like the colorful design and its general ease of use. I appreciate the extra accountability possible with GPS clock in functions, as well as auto-populating to personal calendars. I like having the ability to export scheduling data for reports and payroll. What aspects are problematic or could work better? What's clear is many features in WhenIWork are still in Beta. For example, the payroll function is time-consuming to use ...

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SG

Sarah G

09/26/19

4.5 out of 5

Streamlined Scheduling

What do you like best? Great platform for employees and management to keep an up to date schedule. Love the auto-schedule feature as well as the shift drop feature for employees that allows all changes to be made in real-time. I like that the employees are able to put in their availability themselves rather than the old way of sending a text/email/handwritten note where I had to compile and keep track of everyone's availability. It makes scheduling easier and clearly indicates which ...

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SC

Shannon C

09/24/19

4 out of 5

Efficient, but difficult to request time off

What do you like best? It wasn't very buggy, quite intuitive, user friendly. Tracking hours was easy within the app. The messaging feature was easy to use, though sometimes the notifications wouldn't show up. What do you dislike? scheduling time off or switching shifts was not intuitive at all, really difficult to get right. Recommendations to others considering the product: I've liked other systems better (sling, for instance) in terms of big workchats and ease of switching ...

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AI

Administrator in Hospitality

09/23/19

5 out of 5

User friendly

What do you like best? There isn’t much to this software but I like that about it. What do you dislike? Nothing besides it having some issues with adding lunch breaks every now an again. What problems are you solving with the product? What benefits have you realized? Easier to schedule

UI

User in Food Production

09/22/19

4.5 out of 5

I highly enjoy using when I work. It’s easy and convenient.

What do you like best? I enjoy how easy it is to access scheduling and others schedules on the app. The app itself is easy to use and it is extremely convenient. What do you dislike? I don’t really dislike anything from when I work, I just wish we can contact people directly through the app. What problems are you solving with the product? What benefits have you realized? If I need to drop a shift or pick up a shift, it is super easy to do so. Benefits include accessibility ...

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UI

User in Computer Networking

09/17/19

5 out of 5

Excellent scheduling software

What do you like best? It is quite easy to navigate your personalized schedule, view total hours, and see who else is working at what time. What do you dislike? It is not yet possible to view the monthly schedule for yourself. One has to go into the team schedule and select themselves in order to see it, which can be annoying. What problems are you solving with the product? What benefits have you realized? The UI looks quite good; everything is easy to see.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].