WeTravel Reviews in June 2025: User Ratings, Pros & Cons

Built for our needs

WeTravel is specifically designed for multi-day tours, which have a much higher price point to regular tours and different needs. We appreciate the ease of use, the stability, and the flexibility of the WeTravel platform. The support team is also responsive and helpful.

Built for our needs

WeTravel is specifically designed for multi-day tours, which have a much higher price point to regular tours and different needs. We appreciate the ease of use, the stability, and the flexibility of the WeTravel platform. The support team is also responsive and helpful.

Buyer beware

We have had two interactions with we travel and are not impressed! In the first instance they added $100 to take a payment and in the second, they turned our purchase of ferry tickets over to middle men who have eaten up half our day! Poor service and we still do not have our tickets despite buying them months ago! Buyer beware! I would not use we travel again.

Be wary of this platform

Be wary of this platform. They get all of your personal information and then deny you access without any explanation. Bad business practices.

"Customer support is non existent - Canceled a Fully Paid For account without any notification"

What do you like best about WeTravel? Not sure, once I entered all of my data including customer records and credit card information, my account was cancelled and they retained all of my client data and information What do you dislike about WeTravel? I signed up in early February after using a competitor's tool, I was excited about the possibilities, and once I had paid for the pro plan in full, I I was told of the verification process. I sent over my articles of incorporation and was told ...

Hands down, the best business solution for our safari company

Hands down, the best business solution for our safari company. Wetravel made our bookings; itinerary development; expense management; promotion; and customer response, much smoother. It used to take us a lot of time to customize packages for our clients and our business has an enhanced professional look. Also, it is now much easier for clients to pay us through the platform. A word on customer service: Yared is awesome! He makes sure all our questions are answered and he has literally ...

It's been wonderful to work with Zofia…

It's been wonderful to work with Zofia Lutisanova! I was surprised to get a call from her weeks ago, just after I started building my 2023 season in WeTravel. To have easy access to an account representative available and walk me through this entire process was NOT something I expected, but have been delighted with! Literally could not have done this without her support. Every question I had has been answered, either same day or with a day or two, and she had a great knowledge of ...

Brandon Hartman has been awesome to…

Brandon Hartman has been awesome to work with. He is very efficient and always answers all my questions and lets me know how to optimize all functions in WeTravel. I feel like a VIP client! Thanks Brandon.

Exceptional Customer Support

I'm using WeTravel for my first of many international fitness retreats. Mary, my account executive, has offered exceptional customer support throughout the trip building and booking process - checking in regularly via email and phone to offer assistance, answer any questions I have and remind me of helpful WeTravel features.

Excellent Company, Easy Set Up

I work with WeTravel for my Italian Tour Business. I could not be happier. Excellent customer service and tech support. Easy to set up the tours and collect payments. Integrates with partner websites quickly and easily.