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9.2

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WebEngage - Marketing Automation Software

WebEngage Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its standout feature is the seamless journey creation tool, which enables users to design personalized customer experiences with ease. The platform’s user-friendly interface and ...Read more

WebEngage pros and cons

  • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

  • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

  • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

  • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

  • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

  • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

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Showing 61-70 out of 246

TZ

Tanmay Z

07/20/23

5 out of 5

"A significant uprade both functionally and visually to our CRM efforts"

What do you like best about WebEngage? The ability to have focussed targeting to our database via emails, sms and whatsapp enables us to achieved our marketing objectives in a fruitful manner. We are very happy to upgrade to this software solution.

SS

shafaq s

07/20/23

5 out of 5

"Amazing Experience"

What do you like best about WebEngage? The user interface, ease of use that makes the WebEngage stand out, With an intuitive user interface and well-organized features.

SB

Shivank B

07/20/23

5 out of 5

"Complete Marketing Experience for All (From Beginners to Experts)"

What do you like best about WebEngage? The product is constantly evolving. The welcome changes come from the constant feedback they get from their customers. The customer success team treats you as their own and helps in every way possible. The support tickets are also looked at and resolved very quickly.

RS

Ritwik S

07/20/23

5 out of 5

"Best engagement platform"

What do you like best about WebEngage? The complete dashboard and one stop solution for the engagement campaigns be it a whatsapp notification, push notification, emailer and SMS campaigns. Webengage has been designed in a very simplistic way so that every teams be it product, tech, marketing, community can use it and one can hold of the platform fairly fast as compared to other platforms.

AS

Anusha S

07/20/23

5 out of 5

"Great tool - one stop solution to all marketing and product complications"

What do you like best about WebEngage? WebEngage is an easy-to-use tool and is a one stop solution for all marketing issues. Web engage support team is very quick and helpful.

KC

Kapish C

07/20/23

5 out of 5

"Best Retention marketing tool"

What do you like best about WebEngage? Has the best customization for creating Journeys. It is ver user friendly. All my clients use the same tool, due to this i never had the opportunity to explore other tools.

SC

Stuart C

07/20/23

5 out of 5

"Great Service"

What do you like best about WebEngage? Great support team. Quick to assist with all queries and issues. Continued Customer success support is also great. What do you dislike about WebEngage?

PP

Prince P

07/20/23

5 out of 5

"Webenage - A User-Friendly Platform for Creative Minds"

What do you like best about WebEngage? User-friendly interface and intuitive navigation. Diverse and high-quality content across artistic disciplines.

AP

Animesh P

07/20/23

5 out of 5

"Built for retention & engagement."

What do you like best about WebEngage? The team at Webengage is super supportive & very responsive, they help us understand segment models and automate scalable ecosystem.

SR

Sooraj R

07/20/23

5 out of 5

"Webengage is a game-changer"

What do you like best about WebEngage? The analytics dashboard of email and SMS campaigns give a clear understanding of what works and what doesn't What do you dislike about WebEngage?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].