Weave Reviews in June 2025: User Ratings, Pros & Cons

"Weave software and phone system"

What do you like best about Weave? We love how it integrates with our dental software. Great system that saves time and money connecting with our patients via text and email. The automated appointment confirmations save time and money for both the practice and our patients What do you dislike about Weave? There are times when the internet goes down, and our phones go down also. Recommendations to others considering Weave: One of the best decisions made for our office. User friendly, ...

"Abysml"

What do you like best about Weave? Where do I even begin with Weave Phones? My experience with their products has been an absolute nightmare. The quality of their phones is abysmal, to say the least. To make matters worse, their customer service was equally disappointing. When I reached out to them to address the issue, I was met with nothing but indifference and excuses. They seemed completely disinterested in resolving the problem or offering any assistance. It was as if they didn't care ...

"Business Manager"

What do you like best about Weave? Nothing, it was fine as a phone service and provided a popup of the patient's name when they called in, but for the cost, it was a VERY expensive basic phone system! What do you dislike about Weave? The sales person lied about Weave's ability to integrate with our office software. They also told us the phones would be ours after one year of service. As we were trying to switch our phone systems, they now send us a Terms sheet (updated AFTER we signed our ...

"Very helpful"

What do you like best about Weave? The accuracy and speed of it, its also very up to date What do you dislike about Weave? Everything is very useful there is nothing to dislike What problems is Weave solving and how is that benefiting you? Last minute cancellations and patients that like texting more

"Easy to use"

What do you like best about Weave? It's very easy to use , great for patient communication and confirmation it also allow us to see schedule What do you dislike about Weave? I wish it had more features with able to schedule through it also What problems is Weave solving and how is that benefiting you? Confirming patients through our software

"Been great, few hiccups"

What do you like best about Weave? I like that it's a flat fee, no BS. However, they don't include some services like insurance verification which is annoying. The support has been good and the onboarding experience was smooth. What do you dislike about Weave? It seems like the onboarders are stretched thin. They always got back to me but never picked up when I called. As an IT person I handled most of the issues on our end, but it's a little annoying that you have to reach out to them to ...

"Very happy with our experience"

What do you like best about Weave? We transitioned to Weave about a year ago, and it went very smoothly. We love that we can communicate with our patients via text; all appointment confirmations are done automatically saving us time. We also fax through Weave, which saves us a lot of time. We can keep the fax numbers of those we frequently use, which is a great feature. Overall we are delighted with our choice to use Weave. What do you dislike about Weave? Honestly, there is nothing I ...

"Weave has been great for our practice!"

What do you like best about Weave? Text to pay, encouraging patients to leave reviews, the mobile app is very helpful as well. What do you dislike about Weave? The cost is really the only down side, beyond that we really enjoy weave. What problems is Weave solving and how is that benefiting you? Collecting payments, easily communicating with patients, adjusting voicemail, communicating with patients from mobile phone.

"Why didn't we switch to Weave sooner!"

What do you like best about Weave? Love how user friendly it is. We can send text reminders, patients have sent us pictures of their mouth so we can triage if its an emergency visit or not. Love how we can customize our messages to fit our office. The mobile app is pretty awesome also. What do you dislike about Weave? I would like to see mass emails or text messages as an option. What problems is Weave solving and how is that benefiting you? Faster response by patients when we text verses ...

"It is very helpful with all the features"

What do you like best about Weave? Being able to call from the office phone on the app and see schedules What do you dislike about Weave? Sometimes my messages cannot be uploaded What problems is Weave solving and how is that benefiting you? Patient communication and its benefit is our schedules are busier.