Weave Reviews in June 2025: User Ratings, Pros & Cons

"Excellent All-Around Service"

What do you like best about Weave? Weave is the best software we use in our office and is super user-friendly! I love how they constantly roll out and test new ideas in Beta. We also love the texting feature for patients! What do you dislike about Weave? The only down-side is when there is a service interruption. However, the problems are usually fixed within a reasonable time period. What problems is Weave solving and how is that benefiting you? We are bridging the communication gap and ...

"Excellent Software"

What do you like best about Weave? The simplicity of using the program and ease of sending and receiving messages. What do you dislike about Weave? Sometimes the customer service is hard to get a hold of. What problems is Weave solving and how is that benefiting you? Confirmation of appts., rescheduling, convenient messaging from patients, pictures of insurance cards to confirm benefits, reminders, and so much more!

"Amazing for being more efficient."

What do you like best about Weave? Weave automatically sends recalls and allows us to collect missed co-pays using Weave payments. What do you dislike about Weave? You must double-check that you are texting a cell number and not a home number. What problems is Weave solving and how is that benefiting you? We are solving the problem of spending time on the phone to collect payments for shipments. We are also saving time and energy by not manually sending recalls to patients.

"Weave has saved us thousands!"

What do you like best about Weave? We love the ability to text and receive texts from our clients. We also utilize the payment platform and have saved thousands of dollars each month in processing fees! What do you dislike about Weave? The downside is that the payment platform seems to intermittently have problems, which can temporarily leave a business without a way to take credit card payments. Trying to get through to anyone in customer service is time consuming. What problems is Weave ...

"Excellent to expand patient communications!"

What do you like best about Weave? Weave has greatly improved our clinic's communications with patients. Our patients really enjoy our new text capabilities. We are so impressed with this service that we are going to be enrolling in the payments service as well. We are in a new time and Weave allows us to stay up to date with how people prefer to communicate in 2022. Tech support is also always available promptly and I have yet to have an issue that has gone unresolved for longer than an ...

"The advantages are so worth it!"

What do you like best about Weave? Weave has been such a time saver for us - with the texting abilities - makes it priceless! What do you dislike about Weave? There is not one thing about Weave that I dislike! What problems is Weave solving and how is that benefiting you? Our patient communication is much improved. How did we survive without this before??!

"Very good."

What do you like best about Weave? How easy it is to operate and has very little technical problems. What do you dislike about Weave? There is nothing that I would change if given the opportunity. What problems is Weave solving and how is that benefiting you? Text messages are extremely helpful!

"We love Weave!"

What do you like best about Weave? We love how easy it is to communicate with patients by text so we can free up our phone lines for new patient calls! What do you dislike about Weave? At times the texting can be delayed but they fix it pretty quickly! We also wish we could send reminder texts for appointments to multiple phone numbers and not just one. What problems is Weave solving and how is that benefiting you? Scheduling patients is so easy, especially for those who do not have the ...

"We love weave. It helps us with efficiency and our patients tell us how helpful it is."

What do you like best about Weave? The texting component of Weave is what we we love the most What do you dislike about Weave? When weave is down our whole phone system is down. What problems is Weave solving and how is that benefiting you? No problems. Saves us time which saves us money.

"Excellent Product"

What do you like best about Weave? Weave makes life so much easier. We love being able to get an incoming phone call and being able to link the call directly to the patient chart in Dentrix. What do you dislike about Weave? We wish it had the automated phone call for Patient confirmation What problems is Weave solving and how is that benefiting you? We are able to make appointments for the entire family more easily with this user-friendly platform.