Weave Reviews in June 2025: User Ratings, Pros & Cons

"One Stop Shop!!"

What do you like best about Weave? I like the ease of using this platform. Easily get in touch with patients reply to messages quickly without having to pick a phone up. I have always had a great experience whenever I call customer service. Their agents are top-notch and work with you every step of the way. They do not leave you hanging. What do you dislike about Weave? Sometimes i am signed out of my weave app without notice. This has been happening lately over the last month. What ...

"great service!!"

What do you like best about Weave? Ease of texts and emails. Everything all in one place, even faxes! What do you dislike about Weave? nothing its all very easy and user friendly What problems is Weave solving and how is that benefiting you? texting patients faxes and interoffice texting

"Amazing and Easy to Use Program"

What do you like best about Weave? Weave has made communication with patients so much easier for our practice. We can access our schedule, call, and text our patients from our mobile devices if we need to. Our office also loves the automatic texts for appointment confirmation, and when patients confirm their appointments, it automatically confirms them in the schedule. Weaves customer service has been excellent as well. What do you dislike about Weave? At the moment, weave does not give us ...

"Great upgrade for better communication"

What do you like best about Weave? The Weave app is very user-friendly for our office. We love the text and online review features! What do you dislike about Weave? One con to Weave is that our Chiropractic software does not integrate seamlessly with Weave. What problems is Weave solving and how is that benefiting you? We solve internal and external communication problems using Weave. The benefits of easy communication with staff and patients are fantastic.

"Weave Review"

What do you like best about Weave? Weave has given us better management of our patients with the text features and appointment reminders. Internal messaging between users is a great way to communicate with staff. What do you dislike about Weave? I wish that is was integrated with our patient management software. Customer service seems difficult to reach. What problems is Weave solving and how is that benefiting you? Staff training with incoming and outgoing calls is a plus. We are learning ...

"Weave"

What do you like best about Weave? The ease of texting patients, text-to-pay, and the listen previous calls feature/call recording. What do you dislike about Weave? It seems like I have to sign in frequently - I get kicked out here and there, however I'm able to log back in quickly. Recommendations to others considering Weave: Definitely an easy, comfortable program with lots of features that make contacting others simple and helpful. What problems is Weave solving and how is that ...

"Great phone service!"

What do you like best about Weave? We were able to take a messy, slapdash phone operation and move over to Weave, where we have enjoyed the ease of use, the efficiency of less time spent dealing with phone calls, and the added benefits of texting. We are so happy with Weave. It has streamlined one of the 1st points of contact with our current clients and new ones. What do you dislike about Weave? The system can sometimes bog down and need a reset. Over time, it has gotten much better, so I ...

"Weave is a tool that all dental offices should utilize for patient communication"

What do you like best about Weave? The user-friendly platform and the ease of implementation. What do you dislike about Weave? Honestly, right now the customer service when contacting support has been hit and miss. Recommendations to others considering Weave: Hire more support team members. FIx bugs with online forms! What problems is Weave solving and how is that benefiting you? We are communicating better with our patients with the implementation of weave. There has been a huge benefit ...

"We LOVE Weave"

What do you like best about Weave? The ease of use, and being able to direct text with our patients. What do you dislike about Weave? Honestly there has been nothing we dislike. What problems is Weave solving and how is that benefiting you? We communicate quickly with patients by text vs. emails or leaving voice mails. We are much more efficient with Weave.

"Love using Weave in our office"

What do you like best about Weave? We love the convenience of communicating with our patients through texting and phone calls. The payment portal is great but hopefully will get better as they work on it. What do you dislike about Weave? It is very hard to get a hold of a live person at Weave. They have alot of trainging videos and web chats but sometimes you just need a live person. Expect a good 30 minute wait and alot of run around on the automated phone to get a person. Recommendations ...