Weave Reviews in August 2026: User Ratings, Pros & Cons

"Weave, How Do I Love Thee?! Let me count the ways..."

What do you like best about Weave? We can field patient interactions that we would miss when phones are all being used with 2-way texting capabilities. Patients can send pics if they have questions or concerns about treatment, instead of having to make an appointment and/or come in to be seen. We can use our cell phones if the internet or power is out or if there is severe weather, so we do not miss potential patient interactions and can keep scheduled patients up to speed on what is ...

"Great upgrade for better communication"

What do you like best about Weave? The Weave app is very user-friendly for our office. We love the text and online review features! What do you dislike about Weave? One con to Weave is that our Chiropractic software does not integrate seamlessly with Weave. What problems is Weave solving and how is that benefiting you? We solve internal and external communication problems using Weave. The benefits of easy communication with staff and patients are fantastic.

"great service!!"

What do you like best about Weave? Ease of texts and emails. Everything all in one place, even faxes! What do you dislike about Weave? nothing its all very easy and user friendly What problems is Weave solving and how is that benefiting you? texting patients faxes and interoffice texting

"Weave Review"

What do you like best about Weave? Weave has given us better management of our patients with the text features and appointment reminders. Internal messaging between users is a great way to communicate with staff. What do you dislike about Weave? I wish that is was integrated with our patient management software. Customer service seems difficult to reach. What problems is Weave solving and how is that benefiting you? Staff training with incoming and outgoing calls is a plus. We are learning ...

"Amazing and Easy to Use Program"

What do you like best about Weave? Weave has made communication with patients so much easier for our practice. We can access our schedule, call, and text our patients from our mobile devices if we need to. Our office also loves the automatic texts for appointment confirmation, and when patients confirm their appointments, it automatically confirms them in the schedule. Weaves customer service has been excellent as well. What do you dislike about Weave? At the moment, weave does not give us ...

"The advantages are so worth it!"

What do you like best about Weave? Weave has been such a time saver for us - with the texting abilities - makes it priceless! What do you dislike about Weave? There is not one thing about Weave that I dislike! What problems is Weave solving and how is that benefiting you? Our patient communication is much improved. How did we survive without this before??!

"Love using Weave in our office"

What do you like best about Weave? We love the convenience of communicating with our patients through texting and phone calls. The payment portal is great but hopefully will get better as they work on it. What do you dislike about Weave? It is very hard to get a hold of a live person at Weave. They have alot of trainging videos and web chats but sometimes you just need a live person. Expect a good 30 minute wait and alot of run around on the automated phone to get a person. Recommendations ...

"Amazing for being more efficient."

What do you like best about Weave? Weave automatically sends recalls and allows us to collect missed co-pays using Weave payments. What do you dislike about Weave? You must double-check that you are texting a cell number and not a home number. What problems is Weave solving and how is that benefiting you? We are solving the problem of spending time on the phone to collect payments for shipments. We are also saving time and energy by not manually sending recalls to patients.

"Excellent Software"

What do you like best about Weave? The simplicity of using the program and ease of sending and receiving messages. What do you dislike about Weave? Sometimes the customer service is hard to get a hold of. What problems is Weave solving and how is that benefiting you? Confirmation of appts., rescheduling, convenient messaging from patients, pictures of insurance cards to confirm benefits, reminders, and so much more!

"Weave is a tool that all dental offices should utilize for patient communication"

What do you like best about Weave? The user-friendly platform and the ease of implementation. What do you dislike about Weave? Honestly, right now the customer service when contacting support has been hit and miss. Recommendations to others considering Weave: Hire more support team members. FIx bugs with online forms! What problems is Weave solving and how is that benefiting you? We are communicating better with our patients with the implementation of weave. There has been a huge benefit ...