Weave Reviews in June 2025: User Ratings, Pros & Cons

"Very excited to be working with a patient-geared software!"

What do you like best about Weave? Weave representatives are very helpful and knowledgeable! What do you dislike about Weave? Everything has been explained in a way that I have no concerns currently What problems is Weave solving and how is that benefiting you? Overall patient communication!

"Weave Review"

What do you like best about Weave? The ease of messaging, text-to-pay, automated messaging, etc. What do you dislike about Weave? Not much - sometimes the program glitches and we get kicked out and have to log back in, but it's not a huge deal. What problems is Weave solving and how is that benefiting you? Faster payment with text-to-pay is one of the best. Another is the number of reminders that can be set up in different ways (text and emails).

"Weave is good for single location practices, but a headache for customizations or multi-locations"

What do you like best about Weave? The software is integrated with our EHR/PMS system and does a "call pop" for incoming calls from our patients. Their demographic, balance, next appt, phone, address, and date of birth are readily available with the incoming call, and simple to confirm the information or a next appointment. The phone service is reliable as well, and they have a very competitive price. What do you dislike about Weave? Weave does not allow some of the modern VoIP admin ...

"OPTICIAN MANAGER"

What do you like best about Weave? THE FAST RESPONSE TIME AND DIFFERENT WAYS TO SET UP MULTIPLE VOICEMAILS AND TEXTING What do you dislike about Weave? THAT WE CAN NOT PICK UP AND CALL CUSTOMER SERVICE, NO PHONE NUMBER TO CALL Recommendations to others considering Weave: MAKES THE WORK DAY A LOT EASIER What problems is Weave solving and how is that benefiting you? COMMUNICATION IS A LOT EASIER. PATIENT'S PREFER TO TEXT MESSAGING

"LOVE Weave"

What do you like best about Weave? I absolutely LOVE that we can text patients and track which staff member talked with the patient. Recorded phone calls have also been amazing to have! What do you dislike about Weave? Sometimes we have software glitches that cause interruptions with daily activities. What problems is Weave solving and how is that benefiting you? Patient communication has significantly improved - patients love that we can now text them. We have increased productivity for ...

"Patient Communication Simplified"

What do you like best about Weave? The texting and patient payment via text options are my favorites. What do you dislike about Weave? the faxing system. I like the option to fax out and receive faxes from weave but would like an option to sort by fax # to make searching for previous faxes more efficient. Recommendations to others considering Weave: Try it with the text to pay service and the fax service. It allows for cutting out some calls, and patients love the convenience of scheduling ...

"Weave is awesome!"

What do you like best about Weave? The messaging feature is very convenient and helpful! It is especially helpful at catching missed calls. Being able to send a message to every call you miss is a game changer! It has made a drastic improvement in our no shows. What do you dislike about Weave? The only thing I would recommend is changing the office hours function to support offices with obscure schedules. Our office's schedule can vary week to week, and we have to remember every week to ...

"Practice Manager"

What do you like best about Weave? Weave is a friendlier version of any communication systems we've used before. We were so happy to have it in place already prior to the pandemic. I know alot of practices didn't have this. It's great to communicate with patients that have arrived for their appointments in the parking lot to avoid overcrowding in the lobby. Our patients love the ease of texting their insurance cards to us and any pertinent information needed. What do you dislike about ...

"Great Service!"

What do you like best about Weave? The texting system has been a hit. Our patients love it. It is a great way to communicate. What do you dislike about Weave? Nothing yet. The system is great. It has been very useful for our office needs Recommendations to others considering Weave: Get weave for your business needs. Great service What problems is Weave solving and how is that benefiting you? Recall system. This has helped improve a lot of lost patients not getting back to us. The recall tab ...

"Weave, How Do I Love Thee?! Let me count the ways..."

What do you like best about Weave? We can field patient interactions that we would miss when phones are all being used with 2-way texting capabilities. Patients can send pics if they have questions or concerns about treatment, instead of having to make an appointment and/or come in to be seen. We can use our cell phones if the internet or power is out or if there is severe weather, so we do not miss potential patient interactions and can keep scheduled patients up to speed on what is ...