Weave Reviews in June 2025: User Ratings, Pros & Cons

"Convenient and straightforward"

What do you like best about Weave? The most helpful feature about weave is the template feature in messaging. Instead of having to type out the same paragraph to every patient, the template will already have it pre-typed and ready to send. What do you dislike about Weave? The least helpful feature about Weave is the voicemail set up. Most of my voicemails transfer to my phone and I cannot pick or skip any voice messages . I would have to wait and listen to every single one before I get to ...

"Nice layout, could use some improvement"

What do you like best about Weave? I love being able to send text messages to patients. Some patients are difficult to reach, and this makes it easier for them to reply own time, rather than waiting for them to call the office back and potentially not get in contact with their appropriate party. What do you dislike about Weave? I dislike not being able to forward voicemails. I work in a practice with more than 5 providers and when messages get left on the wrong answering machine, it is ...

"Since switching over to weave the practice voicemails and calls have been hectic and unorganized."

What do you like best about Weave? The most helpful thing about Weave is the ability to text patients through a secured line. Patients are able to communicate simple needs to the practice without calling. What do you dislike about Weave? Voicemail distribution and schedule errors communicated to patients to come earlier or later than imputed. This could be better by showing personal voicemails on my phone then having the access the app to listen. What problems is Weave solving and how is ...

"Making my job a little bit easier!"

What do you like best about Weave? everything is right in front of you. Click tab and go What do you dislike about Weave? a better confirmation for my print records for medical records backup reference What problems is Weave solving and how is that benefiting you? Easier contact with patients

"Great communication platform"

What do you like best about Weave? Confirmation time saver for our front office team, (most) patients love being able to text the office and appreciate the appointment reminders. It frees up a lot of time from outgoing and incoming calls. What do you dislike about Weave? The only downside that comes to mind is not being able to customize a specific patient's preference. For instance, some do not want a last-minute reminder text, it would be great to fine-tune preferences. What problems is ...

"WEAVE is a lifesaver!"

What do you like best about Weave? In today's day of technology, WEAVE makes it so easy for us to correspond with patients in a very simple and efficient manner. What do you dislike about Weave? Weave Payments not syncing to Eaglesoft and their fees for a Same Day void are the biggest issues we've had. What problems is Weave solving and how is that benefiting you? The appt confirmations are very efficient. We love that we see texts in real time, and its easy for multiple staff to manage at ...

"I love Weave!"

What do you like best about Weave? I like that I can easily communicate with patients after hours and on the weekends. I love that I can access the schedule after hours and on weekends as well. What do you dislike about Weave? I dislike that not all patients respond to their reminder text even though they received it and read it. Most patients do but we still have to call the non-responders. This is not Weave's fault. What problems is Weave solving and how is that benefiting you? Weave has ...

"One Stop shopping"

What do you like best about Weave? We like the ability to run payments from any computer terminal in the office. Additionally, being able to real-time text with patients is super helpful. What do you dislike about Weave? I do not enjoy not being able to take patients off the roster for communications What problems is Weave solving and how is that benefiting you? We have a better call return time, text return time, and use less paper in the office with the paperless fax system. Weave is also ...

"Weave helps us care for our patients!"

What do you like best about Weave? We enjoy the real-time back and forth text messaging capability from our actual office phone number. This reduces confusion for our patients! What do you dislike about Weave? I currently dislike that we cannot edit the fax address book after we have saved a listing. The fax address book was a great addition but we have realized we have mistyped in some and are unable to edit it! What problems is Weave solving and how is that benefiting you? Weave messages ...

"Can't live without it!"

What do you like best about Weave? I love the ability to text our patients! And text to pay has helped our office with outstanding balances What do you dislike about Weave? I don't love that we have to manually send reminder text messages on Fridays to prevent them from going over the weekend Recommendations to others considering Weave: Do not hesitate What problems is Weave solving and how is that benefiting you? Communication for appointment retention. It has really helped us with ...