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9.6

Spot Score

Wave - Accounting Software

Wave Reviews in June 2026: User Ratings, Pros & Cons

Streamline your finances, save money with Wave.

3.6

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Wave Reviews & Ratings

3.6

Very Good

Based on 423 reviews

Rating Distribution

Excellent

(215)

Very Good

(62)

Good

(23)

Poor

(6)

Terible

(117)

Spotsaas Editor’s POV

Wave Accounting presents itself as a convenient and accessible financial management tool, particularly for freelancers and small businesses. Its user-friendly interface and free basic accounting features appeal to those seeking a cost-effective solution. Many users applaud its straightforward invoicing capabilities, seamless bank transaction imports, and ...Read more

Wave pros and cons

  • Provides free accounting tools and features, making it an accessible option for small businesses and freelancers with tight budgets.

  • Easy to use, intuitive interface that simplifies invoicing, expense tracking, and recurring billing for users without an accounting background.

  • Automates key accounting tasks such as bank reconciliations, recurring invoices, and transaction categorization, saving time and effort.

  • Allows seamless integration with bank accounts and imports transactions efficiently, streamlining financial tracking.

  • Poor customer service with slow response times, limited availability, and insufficient support, especially for non-paying users.

  • Issues with payment processing, such as funds being withheld, accounts being frozen, or payouts being delayed without clear explanations.

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Showing 161-170 out of 423

NS

N S

05/20/21

1 out of 5

Stay Far Away!

If you were considering using Waves for anything, here's your sign; DON'T DO IT. Stay far away from this company. These people will not support your business whatsoever. I ran a slightly larger than usual transaction on my Waves account, which resulted in them inquiring for more information about the transaction. Understandable. I reached out to their chat to ask for more info regarding what info they needed to clear things up. I was told I'd hear back the following morning. Instead, the ...

Read more

BD

babette devereux

05/18/21

1 out of 5

Wave is holding around $500 of money my…

Wave is holding around $500 of money my clients paid me. They claim to have sent me an email, from their “risk” department, to verify information. No email was received. Customer service rep is lying. Reporting to the FTC.

BD

babette devereux

05/18/21

1 out of 5

Wave is holding around $500 of money my…

Wave is holding around $500 of money my clients paid me. They claim to have sent me an email, from their “risk” department, to verify information. No email was received. Customer service rep is lying. Reporting to the FTC.

A

Amy

05/09/21

1 out of 5

Horrible experience

Horrible experience. Avoid at any costs! They encouraged a customer to pay me online. She did, but then Wave refused to deposit the money in my bank account (for unknown reasons). My customer requested that the money be returned to her, and they are refusing to do that as well. The money is sitting with Wave with no way for me to access it. Customer service is horrible. I cannot overstate how bad this company is.

A

Amy

05/09/21

1 out of 5

Horrible experience

Horrible experience. Avoid at any costs! They encouraged a customer to pay me online. She did, but then Wave refused to deposit the money in my bank account (for unknown reasons). My customer requested that the money be returned to her, and they are refusing to do that as well. The money is sitting with Wave with no way for me to access it. Customer service is horrible. I cannot overstate how bad this company is.

AS

Abe Schwartz

05/05/21

1 out of 5

They are withholding money that clients…

They are withholding money that clients paid, no customer service. Few thousand dollars that is at stake don’t use them!

AS

Abe Schwartz

05/05/21

1 out of 5

They are withholding money that clients…

They are withholding money that clients paid, no customer service. Few thousand dollars that is at stake don’t use them!

KS

Katharina S

05/02/21

1 out of 5

Misleading offer

Misleading offer, promises free accounting yet leads to paid service after harvesting mail.

KS

Katharina S

05/02/21

1 out of 5

Misleading offer

Misleading offer, promises free accounting yet leads to paid service after harvesting mail.

K

Kam

04/05/21

1 out of 5

Terrible Updates

They keep changing the transaction page and it is awful now. You can't see the description of the line items. Every time they update that page it's for the worst, not for the better. You can't read more than two words from the description of each line item. Now you have to click on each to read the description which adds hundreds of hours of work to bookkeeping when you used to be able to see it by simply scrolling up and down. Horrible update. They're going backwards. It seems you also ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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