9.6
SpotScore
Wave Reviews in September 2026: User Ratings, Pros & Cons
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Wave Reviews & Ratings
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Spotsaas Editor’s POV
Wave Accounting works best for freelancers and sole proprietors handling straightforward invoicing and expense tracking. The free tier includes core accounting features, bank transaction imports, and basic reporting—sufficient for businesses with annual revenue under $100K and minimal tax complexity. Before shortlisting, verify that Wave's chart of accounts ...Read more
Wave pros and cons
Provides free accounting tools and features, making it an accessible option for small businesses and freelancers with tight budgets.
Easy to use interface that simplifies invoicing, expense tracking, and recurring billing for users without an accounting background.
Automates key accounting tasks such as bank reconciliations, recurring invoices, and transaction categorization, saving time and effort.
Integrates with bank accounts and imports transactions efficiently, streamlining financial tracking.
Poor customer service with slow response times, limited availability, and insufficient support, especially for non-paying users.
Issues with payment processing, such as funds being withheld, accounts being frozen, or payouts being delayed without clear explanations.
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Showing 161-170 out of 423
NS
N S
05/20/21
Stay Far Away!
If you were considering using Waves for anything, here's your sign; DON'T DO IT. Stay far away from this company. These people will not support your business whatsoever. I ran a slightly larger than usual transaction on my Waves account, which resulted in them inquiring for more information about the transaction. Understandable. I reached out to their chat to ask for more info regarding what info they needed to clear things up. I was told I'd hear back the following morning. Instead, the ...
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BD
babette devereux
05/18/21
Wave is holding around $500 of money my…
Wave is holding around $500 of money my clients paid me. They claim to have sent me an email, from their “risk” department, to verify information. No email was received. Customer service rep is lying. Reporting to the FTC.
BD
babette devereux
05/18/21
Wave is holding around $500 of money my…
Wave is holding around $500 of money my clients paid me. They claim to have sent me an email, from their “risk” department, to verify information. No email was received. Customer service rep is lying. Reporting to the FTC.
A
Amy
05/09/21
Horrible experience
Horrible experience. Avoid at any costs! They encouraged a customer to pay me online. She did, but then Wave refused to deposit the money in my bank account (for unknown reasons). My customer requested that the money be returned to her, and they are refusing to do that as well. The money is sitting with Wave with no way for me to access it. Customer service is horrible. I cannot overstate how bad this company is.
A
Amy
05/09/21
Horrible experience
Horrible experience. Avoid at any costs! They encouraged a customer to pay me online. She did, but then Wave refused to deposit the money in my bank account (for unknown reasons). My customer requested that the money be returned to her, and they are refusing to do that as well. The money is sitting with Wave with no way for me to access it. Customer service is horrible. I cannot overstate how bad this company is.
AS
Abe Schwartz
05/05/21
They are withholding money that clients…
They are withholding money that clients paid, no customer service. Few thousand dollars that is at stake don’t use them!
AS
Abe Schwartz
05/05/21
They are withholding money that clients…
They are withholding money that clients paid, no customer service. Few thousand dollars that is at stake don’t use them!
KS
Katharina S
05/02/21
Misleading offer
Misleading offer, promises free accounting yet leads to paid service after harvesting mail.
KS
Katharina S
05/02/21
Misleading offer
Misleading offer, promises free accounting yet leads to paid service after harvesting mail.
K
Kam
04/05/21
Terrible Updates
They keep changing the transaction page and it is awful now. You can't see the description of the line items. Every time they update that page it's for the worst, not for the better. You can't read more than two words from the description of each line item. Now you have to click on each to read the description which adds hundreds of hours of work to bookkeeping when you used to be able to see it by simply scrolling up and down. Horrible update. They're going backwards. It seems you also ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].