WalkMe Reviews in May 2025: User Ratings, Pros & Cons

"Top DAP tool available"

What do you like best about WalkMe? WalkMe is a very intuitive digital adoption platform that allows the user to jump in, get trained, and start impacting end-users in a very short time frame. The training process is very fluid and tackles a lot of the challenges you will face as you're deploying WalkMe. The tool allows you to tackle problems from a very surface level, to an in-depth and technical solution. What do you dislike about WalkMe? The multi-language support is something that needs ...

"WalkMe has been a wonderful tool to help users with our complicated system and business process."

What do you like best about WalkMe? The upside of WalkMe is providing immediate support to the users. They don't have to leave the application or review documents or training aids. It allows them to do a process once and correctly. Saves a lot of time of rework. What do you dislike about WalkMe? It really doesn't have a downside. I use WalkMe in Planisware and sometimes the flexibility of PLW (screens and attributes can be personalized by each user) can cause problems when setting up a walk ...

"Industry Leader in Digital Adoption!"

What do you like best about WalkMe? Ease of use, customer training programs and customer events & webinars. Ability to drive change, adoption, and individual outcomes across our entire employee tech stack! What do you dislike about WalkMe? There is a bit of a learning curve to learn the platform, but they continuously make it more intuitive, user friendly, and provide pre-built solutions to support each builder! Recommendations to others considering WalkMe: Do it! With the large investments ...

"Walkme helps the end user in an user friendly behavior by giving the information to the user"

What do you like best about WalkMe? Walkme is an cloud-based Digital Adoption Platform enables organizations to measure, drive, and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our code-free platform leverages our proprietary technology to provide visibility to an organization’s CIO and business leaders, while improving user experience, productivity and efficiency for employees and customers. What do you dislike about ...

"First DAP consultant and WalkMe partner in North Africa"

What do you like best about WalkMe? - At the strategic level: WalkMe can positively impact on the results of the company, in the short term can change the rate of productivity and the commitment of the users, and in the long term on time and money therefore a good ROI . - At the functional level: WalkMe can simplify the handling of any solution especially in the learning phase, can also help to track and collect more information on user interactions with the system thanks to insight . - At ...

"WalkMe is the best opportunity I have ever known in the IT business."

What do you like best about WalkMe? WalkMe bridges the gap between what users know and what they need assistance with. Not everyone learns all there is to know during training. WalkMe allows everyone the opportunity to succeed in whatever process they are engaged in. What do you dislike about WalkMe? This is a hard question. I can not think of anything I dislike about WalkMe. Regardless of the suggestions, WalkMe always makes it happen. If I had to pick one thing, I would say to provide ...

"Look no further for a Digital Adoption Platform - simply the best DAP and getting better!"

What do you like best about WalkMe? Support: not only are the level 1+ support teams responsive and accomodating, the WalkMe World community (over 4K members strong!) is *the* best source of peer support, challenging use cases, and our ability to communicate directly with WalkMe's product team and CEO! Technology: we do a competitive analysis for DAP vendors each year to ensure my company is still getting the best value; each year, WalkMe's analytics (built-in, called Insights), screen ...

"Best way to ensure your user adoption!"

What do you like best about WalkMe? With the help of WalkMe's DAP tool we managed to greatly increase user adoption of different systems and all their features! I like how easy to use WalkMe's editor is and how fast you can see results. What do you dislike about WalkMe? WalkMe works best on web based systems, although they have released WalkMe workstation which allows it to function on desktops as well. I can't wait for WalkMe's full power being available on desktop applications! What ...

"Great tool for digital adoption strategy"

What do you like best about WalkMe? Love the versatility of WalkMe. We use a variety of walkme tools to target our users in different ways. This helps us to put content in front of users only when it makes sense for them to see that content. What do you dislike about WalkMe? We have encountered many "gotchas" or nuances as we try to work through different requirements. We can always find a solution, but there is a lot of learning along the way as we try new things. What problems is WalkMe ...

"In App Guidance for a company in full transformation"

What do you like best about WalkMe? WalkMe is cost-effective, optimizes the time of human trainers and last but not least: it has a postive impact on the user experience. It is efficient, giving users contextual, personalized guidance when they need it.. It can be more engaging, allowing users to learn as they go. WalkMe provides very good analytics that allow to improve and adapt content where needed. What do you dislike about WalkMe? During the implementation phase our organization has ...