WalkMe Reviews in May 2025: User Ratings, Pros & Cons

"Professional and Knowledgeable Staff"

What do you like best about WalkMe? It assists our Sales Teams in inputting data in Salesforce. It's easy to use, almost invisible, and it can be customized for your business! What do you dislike about WalkMe? Getting our IT department aligned to launch on users' computers globally. Not really WalkMe's fault, but it's what I dislike about the process. What problems is WalkMe solving and how is that benefiting you? We recently implemented Salesforce for our Sales teams. WalkMe has helped ...

"Manager, HR Transformation"

What do you like best about WalkMe? WalkMe is easy to build & test. Content is fully customizable to meet customer needs, including the "look and feel" of the tool. WM Insights is an extremely powerful and valuable component of the tool as it allows for visibility into not only ROI of solutions built but also insight into the requests users are searching to help builders meet end users where they need the help most. What do you dislike about WalkMe? At times the tool can be a little glitchy ...

"Transformational Business Value"

What do you like best about WalkMe? I love that our WalkMe Center of Excellence can make it easier for our teams to do their jobs by providing solutions for their needs quickly, and with very little (if any) code on the business systems they use every day. WalkMe provided excellent training opportunities for all our builders, and introduced us to SolutionsATI, who continues to be a solid WalkMe partner. What do you dislike about WalkMe? Our team is very well trained, so when we submit a ...

"*****COME AND SEE WHAT BRINGS JOY IN THE CITY *****."

What do you like best about WalkMe? Since we started using Walkme, we have been experiencing breakthrough and productivity in our company. It helps us to work smarter not harder. It is very easy and simple to build content with Walkme. Also, It has a very nice, responsive and supportive customer support team. We have been able to achieve our business goals with Walkme. Additionally, the editor is very easy to use. What do you dislike about WalkMe? I would recommend Walkme. Until today, i ...

"Walkme has always been of great help. I highly recommend it."

What do you like best about WalkMe? I love Walkme. It has helped us to find solutions for our common problems and i highly recommend it. I like its interface which is so intuitive and straightforward, anyone can easily get started with it without any training. It is very easy to use and integrate and provides great option to create guidelines and tutorials. Also, i like how Walkme provides a very clear guidance at the moment of need. What do you dislike about WalkMe? I don't have anything ...

"Work Smarter not Harder"

What do you like best about WalkMe? WalkMe will absolutetly help your Team achieve their business goals whatever they might be. Building content with WalkMe is incredibly easy and their Customer Service and Technical Support Teams are an invaluable resource that assist you every step of the way. What do you dislike about WalkMe? That currently my company doesn't utilize it more. What problems is WalkMe solving and how is that benefiting you? WalkMe is helping alleviate training issues with ...

"A game-changer for our business"

What do you like best about WalkMe? My organization has had WalkMe for under a year, and multiple teams have already seen hundreds of thousands of dollars of ROI from their WalkMe implementations. It's been a great way to provide user guidance, improve usability of our existing software, and bring together a lot of resources that were previously scattered across multiple platforms and locations. We are moving towards a world where many of our employees are going to interact with WalkMe ...

"We love WalkMe."

What do you like best about WalkMe? WalkMe helps us create solutions to our common problems. The Community is the best part about WalkMe. Anytime we don't know the answer, or are looking for out of the box solutions, The Community is always there to brainstorm those ideas. What do you dislike about WalkMe? There is a huge learning curve to utilizing the system effectively. It's just the nature of the system, since there are so many different ways to create content within the system. ...

"WalkMe Review 2022 (from email req)"

What do you like best about WalkMe? I like the ease of communicating with other WalkMe folks on WalkMe World, the certifications, and of course, the product itself rocks. What do you dislike about WalkMe? Support tickets seem to take forever to get a call with the individual - especially when we know a call will be needed. Recommendations to others considering WalkMe: I love WalkMe - although my industry is Fleet Management, which isn't really included in the above selections. What problems ...

"Market leading Digital Adoption Platform"

What do you like best about WalkMe? WalkMe allows us to deliver the best in-app guidance What do you dislike about WalkMe? The cost of licenses and additional services What problems is WalkMe solving and how is that benefiting you? WalkMe allows us to deploy new applications quicker without having to deliver traditional classroom training.