Wagepoint Reviews in May 2025: User Ratings, Pros & Cons

Terrible Communication and Support

PROS & CONS What are the best aspects of this product? The only good feature of this product would be the cost. It's very cheap, but you get what you pay for in the end. Wagepoint is not recommended. I stopped using Wagepoint earlier this year, when I switched to another payroll company. What aspects are problematic or could work better? Communication. Multiple times when I called to get help, there was no one to help. The only way to talk with a Wagepoint employee is to call the ...

Great Support Team, Fast Responses, and Easy Transactions

What do you like best? Very fast response times and affordable to use. What do you dislike? Ran into some issues with the state getting confirmation that we paid our taxes. But the Wagepoint support team was good about getting us proof to send in within a few days of a tax notice. What business problems are you solving with the product? What benefits have you realized? For someone who was overseeing the accounting for a small division, outsourcing payroll to a company that could do ...

Easy to use

What do you like best? I had to do a Workers Compensation online review of my business. They required the last 4 quarters of payroll information. I was able to complete the review in 190 minutes with the help of the Wagepoint payroll system. Saved me so much time. What do you dislike? nothing, the system works great for me and for the size of my business. Recommendations to others considering the product Get on board, worth every penny, and only costs pennies a day........... What ...

Do yourself a favour and partner with WagePoint

What do you like best? Easy, intuitive software & awesome people What do you dislike? There is absolutely nothing I dislike. FINALLY a system that does what it says it does and is easy to use. THANK YOU WAGEPOINT!!! Recommendations to others considering the product Do yourself a favour and don't go with ANYONE ELSE. You will just face headaches and issues and ultimately SimplePay or others, will just leave you high and dry. You DEFINITELY get what you pay for and while WagePoint may ...

Payroll made easy

What do you like best? Ease of use and simplicity. With this tool I am able to run payroll for 7 companies and over 30 employees in under 15 minutes per pay run. It also looks after the remittance to the CRA so that bill never sneaks up on one of our clients. What do you dislike? Nothing to complain about I love this system and it has allowed our accounting firm to manage our clients payroll seamlessly. Recommendations to others considering the product Just try it, and never worry ...

awesome service

What do you like best? Great customer service Above and beyond. What do you dislike? I like everything Makes my life so much easier What business problems are you solving with the product? What benefits have you realized? |t frees up my time to concentrate on building up the business side of things

very user friendly

What do you like best? I like the fact that I can print my pay stubs and print my T4s. What do you dislike? I don't dislike anything about this system. I am not sure what else you would like me to say but it is saying that I have to use 40 characters minimum and that is what I am trying to do. : Recommendations to others considering the product as an employee I find it very user friendly What business problems are you solving with the product? What benefits have you realized? ...

Going in the right direction

What do you like best? Employees can access their payroll information online. What do you dislike? Employees can't see their W4 information and their SSN and bank account numbers are XXX so they have to re-enter them to be sure they are correct. Recommendations to others considering the product I did not understand the Payroll groups completely when I set it up. Now I am stuck with multiple paygroups that I would have done differently. What business problems are you solving with ...

It's not just the product, it's the people!

What do you like best? Based on the research I'd conducted I knew that Wagepoint was precisely the tool that I needed to help demystify payroll for our small startup. What I hadn't expected was just how much care and support the team at Wagepoint would offer. They really went above & beyond to address every question I had and even the ones I didn't know I had. What do you dislike? I'd really be splitting hairs to come up with something negative to say about this product. ...

Great Customer Service

What do you like best? The simplicity of the software and the fantastic Customer Service What do you dislike? As with any software it would be nice to be able to customize things a bit more One feature that we would like is once payroll is processed to be able to just send a link to the CFO for his approval. As it is now I have to download the payroll to send to him to approve Recommendations to others considering the product Make sure you are aware of when payroll needs to be ...