Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Redline Networks' experience has been quite pleasant. Great product and responsive Support

What do you like best? The product is very flexible, has integration with other business tools such as Intuit Quickbooks and the support we have received has been very responsive and with a high degree of knowledge of the product. What do you dislike? The only dislikes are with modifying templates which does require some experience with HTML. This is by no means a criticism, but it would be beneficial to have some form of a reference document explaining how to modify these and when to ...

Wonderful CRM Software and Excellent Support

What do you like best? We keep track of our entire customer base with Vtiger and seldom have any issues. If we need to contact support and they answer the phone and take care of any issue right away. Wonderful product and excellent support. What do you dislike? I have no complaints about this product or the support. Recommendations to others considering the product This is the best CRM product we could find. Functionality, dependability and affordability without sacrificing ...

SIMPLE AND CUSTOMIZABLE CRM for all SME's

What do you like best? Our account manager Sandeep is fantastic. Great customer service - always there to help! What do you dislike? It would be great if they had a physical office in New York so we could do face to face training. Although we use Skype a lot with them so that really gets over that hurdle. Recommendations to others considering the product Great for SMEs - price point is good and they are continually bringing out new product features that enhance the overall ...

V Tiger is an Excellent, customisable system

What do you like best? We have been using V Tiger now for just over 4 months and it is am absolutely superb system. The reporting and filtering facilities in particular are excellent. We have had to heavily adapt the system to meet our needs which it has done to very good effect and enabled us to extend its use beyond our intention to a full business management system. Support has been essential to us and has been excellent - politely helpful and friendly - even when our lack of ...

Top CRM with great customer experience and product support

What do you like best? vTiger has meant for our business the ability to grow our customer base without the need of growing proportionally internally. The highlights of our business relationship with vTiger has been: - Configuration of the entire platform to meet of specific business needs - Workflows and automation of business processes and rules - Superb Customer Support - All-in-one feature rich CRM platform priced like no other What do you dislike? Mobile access is on ...

Overall it's good, quite similar to others though

What do you like best? I like the simplicity. Looks very much like SugarCRM btw. Integrates with many other tools. What do you dislike? It's not as fun and engaging as other, newer CRMs. But's it's ok. Recommendations to others considering the product Nothing specific to recommend expect for, perhaps, training for whoever uses it. What business problems are you solving with the product? What benefits have you realized? Handling clients. Managing lists.

vTiger Online Review

What do you like best? It is easy for the most part but the support is excellent for when help is needed. What do you dislike? The solution does not support monthly billing Recommendations to others considering the product Easy to setup and help is easily available and very good. What business problems are you solving with the product? What benefits have you realized? The problem of order tracking and invoicing has been solved, although automating invoice replication with ...

VTiger has made managing our prospects and customers easy

What do you like best? Vtiger is accessible and easy to use. We have highly customised the modules, workflows and templates to automate multiple processes in our business, that were previously manual. This has greatly reduced the margin for error in managing sales, as well as providing better service to our existing customers. What do you dislike? It would be great to have a "reset filters" button on search screen. The mobile app would be better if it had the full functionality ...

Excellent support and Great CRM product that comes with Great Price !!

What do you like best? I like various features like management of contacts, dialogues, invoicing and its integration, product and services modules, Payment module integration, Bookkeeping, ticketing and more. What do you dislike? Mass editing of the leads and contacts for salutation. Recommendations to others considering the product This product is very good and very reasonable price. It does the job like big CRM products. They have enhanced this product to such a level that it will ...

APi's Experience Of Vtiger

What do you like best? Customer service team work hard to support a developing software. Simplicity of software. What do you dislike? Lack of changeability and depth. This field can't have too short a value! Of course a comment can be less than 40 characters.... Recommendations to others considering the product Go ahead, but expect to be collaborative as vtiger is a work in progress. The team are great to work with. What business problems are you solving with the product? ...