Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Excellent value. Huge suite of available modules for a very reasonable price.

What do you like best? Vtiger is very versatile. It handles B2B and B2C relationships very well. Modules can easily be added and customized to suit any business requirements. They have provided us with excellent customer service to implement the customizations we needed. What do you dislike? The print templates for invoices and other documents have a blocky or chunky feel. The print template customization interface is somewhat cumbersome to use. That said, if you are struggling with it ...

Great CRM with unlimited functionality

What do you like best? Vtiger enables us to effortlessly generate and manage campaigns and lead generation projects. The system allowed us to integrate our lead capture fields directly and automated responses ensured that we are able to nurture every lead. As we grow Vtigers additional functionality will ensure we scale easily. What do you dislike? Would like to see more assistance with initial setup and functionality. Recommendations to others considering the product All the ...

Vtiger Flexibility

What do you like best? New Cases module that allows tracking of issues vs. a SLA with your customer. Customisability of workflows to create new items/contact and notifications of this to customer/sales/support. What do you dislike? No human resource management. The Android application is not good. Recommendations to others considering the product Great for streamlining quote to sales and following this up with support(issue tracking. What business problems are you solving with ...

The best compromise between price and features for CRM

What do you like best? Full customization in terms of documents and menus, A global easy of use, reliability and the possibility to generate immediate reports and quotes from a smartphone. What do you dislike? Menu creation and document customization sometimes is difficult. Recommendations to others considering the product First define what are your information needs and the, start customizing the modules you need to use. One of the main advantages of vtiger is that you can add ...

Very good

What do you like best? The support and help that we receive from vtiger is excellent. They sort any problems out very quickly and are happy to sit and explain things that are difficult to understand. What do you dislike? I really like vtiger on most levels- Maybe they need to have more features like salesforce has but you can see vtiger is developing which is great Recommendations to others considering the product Being able to track times that certain fields are being updated as ...

Amazing product with great back office support

What do you like best? Product is very comprehensive and flexible. It is a also cost effective for start-up and early stage companies that do not want to pay $50-$200 per user per month. Have been using for over 4 years now and am confident in the support and development team. Product continues to improve and they frequently add new functionality. Easy for employees to use and understand. Other CRM products were so difficult and the learning curve was so steep that getting company wide ...

Excellent product !

What do you like best? The web interface is great. I like how it is easy to manage opportunities, deal and quotations. The web services are great too. I use them for newsletters and seminar registrations. I like the simplicity and the easiness of the customization settings. A really good price/functionalities ratio. Overall support is good. What do you dislike? The IOS applications are useless. They are very poor designed and almost unusable. This is not an issue has I mainly ...

Great piece of software

What do you like best? We decided to get into Vtiger after a deep research along the extensive offer of CRM products in the market, we evaluated price, software adaptability, user interface (must be friendly, short learning curve, and we found that vtiger was a great alternative user/month price. What do you dislike? Vtiger should improve integration with other apps, the offer is not as large that the offer of other software like salesforce. Recommendations to others considering the ...

Great Product- Even more amazing support

What do you like best? vTiger is a very complete and cost effective solution that stands up with the best. I've used Netsuite, Salesforce, Zoho, and others and this has been the simplest experience. Not to metion a great support team who was able to get me going very quickly. What do you dislike? Had some challenges importing tasks but got through it with the help of a wonderful support crew. Recommendations to others considering the product Best bang for buck with all the bells ...

Superb CRM with amazing support.

What do you like best? As a fast growing non-profit charity, we desperatley needed a client database but didn't have the money to spend on one of the better known CRM's, so our IT guy suggested Vtiger. Having used many programs over the years, including Salesforce, I personally found Vtiger to have all the features I actually used in any other program and it does everything we need it to do and way more than we utilize. One of the key features for us is the ability to customize so much.of ...