Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Vtiger CRM after 6 month of use

What do you like best? The system is clear and easy to understand. What do you dislike? The calendar. When opening every single day the application, I will prefer to see just a list of the task and events I had planed for the day. The current view is not the most useful in my opinion. What business problems are you solving with the product? What benefits have you realized? We receive a lot of enquiries asking for our projects or suggesting new ones. The benefit I have ...

Fully-featured CRM with amazing support

What do you like best? vTiger's support team is second to none I have experienced while testing various CRMs. They're extremely quick to respond, and their answers are always on the ball. This is a breath of fresh air in today's customer support climate - where you often spend hours with various support reps before getting the help you actually need. Truly amazing. I also like vTiger's very complete feature set and flexibility to be adapted to your organization's needs. What do you ...

I think that the CRM vTiger helps business a lot.

What do you like best? I like the possibility to have a live chat with CRM vTiger specialist. What do you dislike? There is nothing I really dislike about this CRM. Recommendations to others considering the product To use help center. What business problems are you solving with the product? What benefits have you realized? N/A

Vtiger is an easy to learn CRM with lots of design options to adapt it to your needs.

What do you like best? The best feature for me is that the online version requires zero maintenance and no knowledge about setting up databases. The GUI is very clear and within a few hours of training using the demo-data I understood the whole CRM structure, which enable me to start customizing it to my needs. What do you dislike? While customizing my printing templates I used the rich text editor. This part clearly needs further development. There should be a more functionality in ...

CRM but also POS & Inventory

What do you like best? I like this software too much because i can not only use as CRM apps but also as POS and inventory by modifying a bit. The best features I like are " customization for most of the menu and data field" and supporting team services. Whenever i have a problem or issue with how to customize, support teams are ready to answer me within a short time. Thank you very much Vtiger Team. What do you dislike? In order to know inventory value and inventory level, it is ...

Vtiger CRM Solution is low cost, user-friendly and quick to deploy CRM software solution

What do you like best? Vtiger CRM offers a user-friendly platform to manage customer relationships on the go. It helps to easily manage distinct customer relationships within the system. Whether you're logging calls, registering opportunities, emails, or personal interactions, the software makes it extremely simple to keep track of the salespersons day-to-day activities. Ticket Module has helped us to manager after sales service seamlessly. What do you dislike? Dashboard Reports chart ...

My Personalizd CRM - VTiger

What do you like best? Customization as per the requirement is the best part in addition to things like easy to understand and implement, accessible through mobile apps, etc. Support for customization and knowledge us shared by support staff is excellent. This helps for SMB organisation like us. Great Product. What do you dislike? Conditional formatting is a bit problematic stuff with this. There is no pick list to display when we do some conditional formatting so understanding the ...

Vtiger CRM ~ Custom Mosaics Inc

What do you like best? The program is VERY user friendly, and if there is ever anything you do not know or understand they are very accessible. I receive an answer typically within an hour. Also, when I have made a suggestion as to how something can be improved they have actually made the change within a month! I love the APP.. It makes working on my phone a breeze! What do you dislike? I would not even say I dislike it, but I wish you could color code more. We have multiple user and ...

Vtiger Our work in progress

What do you like best? Vtiger allows my employees to work within all one program. We previously were working out of 4 different programs to allow communication for production from the sales team. Allowing us to work in one program has reduced our error, we are now able to track our errors when they do happen. We are able to communicate in one place without loosing details or time searching for information. It is has reduced our data entry times because we are no longer in 4 places with ...

Our workflows run our company.

What do you like best? There is a direct correlation between the company's use of vtiger, and the companies revenue growth, over the last five years. The more we've streamlined processes through vtiger, the more efficient and customer/sales centric we've been able to become. Our workflows run our company. From lead acquisition, to receiving the final payment from our customers. Our sales teams use it to create estimates and track job progress. Our Production Dept. uses it for ordering ...