spotsaas-logo
Get Listed

9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

Add to compare

Starts from $12/user/month when yearly, also offers free forever plan

Request a Quote

Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 331-340 out of 399

06/01/16

4.5 out of 5

Great CRM software and nice user experience

What do you like best? Friendly UI, useful custom settings, and prompt online customer service. What do you dislike? Translation of the User Interface needs to be upgraded. What business problems are you solving with the product? What benefits have you realized? Vtiger makes the communications among our team more efficient. And customer manamgement becomes more easy and controllable.

05/18/16

4.5 out of 5

very good

What do you like best? possibility to create quotes, emailing marketing and diferenciation between products and services. What do you dislike? a bit difficult to understand the workflow What business problems are you solving with the product? What benefits have you realized? quotes

05/02/16

5 out of 5

Great interface with emailing, marketing and client organizations. Very user friendly!

What do you like best? Search engine to create marketing lists, campaigns and email targeted blasts. The Dashboard and Reports keep you focused and organized to keep hunting and selling. What do you dislike? I have not found anything that I have disliked yet. Recommendations to others considering the product Must try it, spend a couple of hours with it and you and your company will not be able to live without it. What business problems are you solving with the product? What ...

Read more

04/28/16

3 out of 5

All in one system for CRM and accounting

What do you like best? Modern user interface One system to generate opps, quotas and invoices What do you dislike? Too many navigation tools and areas on one screen, structure could be more user friendly Not enough options to customize Easy options for controlling payment on invoices, revenue etc. are missing What business problems are you solving with the product? What benefits have you realized? With vtiger we now have one system, where we have any information regarding ...

Read more

04/22/16

4 out of 5

What I've found so far

What do you like best? All the different options you have. You can keep track of your inventory, customers, leads and so much more on the road (mobile app. And in your customers you can keep track of special quoted prices you give them and so much more. It is really an elaborate software for the price you pay. What do you dislike? I feel there are some glitches in the system. One that was most recent was in the scheduling calendar. When I was using the scheduling calendar for some ...

Read more

04/20/16

5 out of 5

Tiger new release

What do you like best? Customer Service. Whatever time whatever day the technical team is there to meet your goals and assists. They are 100% reliable 100% of the time What do you dislike? UI still a bit messy, believe it could use improvements based on other SAAS products I use. Also mobile responsive design is lacking. Recommendations to others considering the product it may be confusing at first but know the customer support team is always there for you with the right knowledge ...

Read more

04/19/16

4.5 out of 5

Extremely customisable, efficient with excellent technical support

What do you like best? Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order automations, invoice and quotation generation, automatic multi-language and multi-template lead email campaign and so more. Technical support is available via Live Chat and they are always up to answer even my ...

Read more

04/14/16

3.5 out of 5

a CRM for users from a small team

What do you like best? Before switching to this CRM we evaluated it comparing it with about 5 other tools. This was the tool that scored highest when it comes to email integration, data base management and price. This is why we chose VTiger for our primery CRM tool. What do you dislike? I do not like it that I have to change my password very often. Recommendations to others considering the product This CRM got highest score when comparing it with other CRMs due to it email ...

Read more

03/31/16

5 out of 5

Managing sales and clients efficiently but not only

What do you like best? - The customisation possibilities : thanks to the workflow system, print template and module builder option you can adapt a standard VTiger distribution to very specific needs. What do you dislike? - Having access to some low-level tools would be a plus (beeing able to run sql requests, having more features in reports etc. What business problems are you solving with the product? What benefits have you realized? - Integration of the different phases of our ...

Read more

03/10/16

5 out of 5

AMAZING CUSTOMER SERVICE

What do you like best? This company by far has the best customer service I have ever delt with. We always get a fast response, and they make it so easy to contact them! Just a quick online chat and your good to go! Thanks again Vtiger! julia What do you dislike? I have no issues with Vtiger! This team requires quality customer service. There's times where the program acts up but Vtiger always resolves the issues right away,. Recommendations to others considering the product You ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].