Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Powerful CRM

What do you like best? It´s cloud hosted which makes it flexible, easy to access it through any browser. You can manage all your leads, opportunities, Contacts, organizations and improve the way you comunicate with your prospects. The enterprise version allows you to manage a Helpdesk inside the CRM You have a quote Builder where you can attach the quotes and pricing lists sent to a customer It´s easy to integrate with social media like Twitter. You can use web-to lead forms, ...

Simply great!

PROS & CONS What are the best aspects of this product? Their live chat is amazing. They respond to almost all questions being thrown at them. Pratim was a great person to talk to. He answered to all my inquiries regardless of difficulty. What aspects are problematic or could work better? The dashboard isn't situated on the left corner. I can't seem to move it. It'd be nice to have a video manual consisting all sections. I haven't looked into it fully but I'm hoping everything I need ...

CLoud based CRM for everyone

What do you like best? Easy to use environment GUI Easy integration with 3rd party apps for email, calendar, contacts, telephones Always improving products on the cloud version Collaboration with ease workflows across the whole sales process, including post sales What do you dislike? sometimes it freezes after every update there could be a hiccup sometimes sync settings and integrations got lost invasive notifications annoying sounds change of buttons ...

A good cloud CRM!

What do you like best? It's a cloud CRM option with a friendly UI that let have a complete tracking of sales opportunities. Includes integration with Google which make your work more easy. As a plus, have a good support who have a quick response. What do you dislike? Integration with SIP like Twilio are not good enough. Doesn't have a good error handling. The mobile app is not friendly enough to add comments at opportunities.. What business problems are you solving with the product? ...

Vtiger for small businesses

What do you like best? Pricing is right. Very easy to customize. I am not a tech expert but I found it easy to create custom fields, edit layout, even create workflows (which are automated macros Ability to List view or Kanban View opportunities Ability to edit records in list view without having to drill down into the Record Jack of all trades - Has Project Management, Case Management and Marketing all under one roof and as long as you do not have sophisticated requirements ...

Excellent tool for handling clients, vendors and sales

What do you like best? User friendly, many options for security and filters to use data as needed. What do you dislike? Customer care could be more efficient. It would be great to learn more of how to make the most of the CRM in other features. Recommendations to others considering the product Learn everything it has to offer. What business problems are you solving with the product? What benefits have you realized? Reporting is good and fast. Access to data, optimization of ...

Simple to use and complete solution

What do you like best? - integrated solution for sales and marketing management (mail campaigns - solution regularly improved for the same price which is good What do you dislike? Campaign design has been improved (it was impossible to use but still need to be improved in order to be really usefull What business problems are you solving with the product? What benefits have you realized? Having all my prospect in one place, managing my pipe, following interactions with contacts

Vtier Review

What do you like best? I like the Simplicity & Support availability. Vtiger is really easy to use and reactive. What do you dislike? I have no particular point to dislike Recommendations to others considering the product Yes, I would recommend to use Vtiger for small and midsize entities. In my past experience, i used to use SAP CRM, and Vtiger is much more attractive, flexible and powerful. What business problems are you solving with the product? What benefits have you ...

Ultimate CRM user

What do you like best? All in one management of our company from leads, projects and tasks related to each client. I have also come to enjoy the automated process of workflows as well as email campaigns for our customers. What do you dislike? Some of the workflows take some time to set up but there isn't much I have come to dislike Recommendations to others considering the product use the free trial to understand what vtiger has to offer and figure out what best suits your companies ...

Basic but usable

What do you like best? Easy to use but not as deep as Salesforce or Zoho, It is a good starting point if you have never used CRM before What do you dislike? Didn't integrate with some of our platforms, and very little marketing capabilities. App was limited when we used it - sales people didn't like it. Recommendations to others considering the product If you are looking for a deeper CRM look elsewhere What business problems are you solving with the product? What benefits have you ...