Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Powerful CRM

What do you like best? The best I like of Vtiger is the ability to manage the full cycle of sales, from the leag generation to closing. This is a full featured CRM with all what you might need: quote and invoicing, marketing, email, phone, reporting. This the ultimate tool you will need to improve your sales effectiveness What do you dislike? The only thing I dislike, and maybe is just a matter of permissions is that sales users cannot create email campaigns The using of this could ...

Perfect software with which we can work easily.

What do you like best? The software is intuitive and has totally functional apps for iOS & Android. Also, I like the value of the cost of the session. Makes my work faster. When I'm using real-time map of my sales pipeline I'm sure I will not miss any good deals. What do you dislike? I don't have any bad thoughts about that platform. I hope this platform will always help me. I like to work with all of the tools which I can use. I don't have any issues with using this solution. ...

Great CRM for small and medium enterprises

What do you like best? This CRM has the whole package: Leads, Opportunities, Customers, Reports, Statistics, and Marketing, I used this platform for project management and direct sales with customers. The support team was always great, you get instant reply after sending an issue email. Last but not least, Vtiger has a Gmail extension, you can create new leads from new emails of prospects and attach emails to opportunities'' profiles. What do you dislike? I always recommend this ...

The better way to our sale.

What do you like best? I can say that it is very productive and clear platform. Wher I can know all information about people with whom I work. I can do all my working fecilities faster. Makes my work faster. An amazing simple system of tracking and recording emails or phone calls. What do you dislike? Never had a problem with tools which I'm using all the time. Also, I don't see a problem with tracking system which really gives me a lot of help and information. Recommendations to ...

Perfect to increase our sale.

What do you like best? The amazing way to see all my partners and customers with whom I work. Makes my work faster. I can easily to work on tracking and recording emails or calls. When I'm using real-time map of my sales pipeline I'm sure I will not miss any good deals. What do you dislike? Perfect working software which dosen't have any bad and big problems. I like to work with all of the tools which I can use. The platform is easy to understand. Recommendations to others considering ...

Vtiger has it all!

What do you like best? First of all, the new UI is great. The looks feels more pleasant to the eyes. The colors are well put. With this interface, the tabs are displayed with the mouse over only. You don't need to click on each tab like before. This CRM has the whole package: Leads, Opportunities, Customers, Reports, Statistics, and Marketing, I work within the Lead Development team, we generate inbound and outbound of leads. Vtiger let us record our calls for quality purposes, it ...

Tiger is a great option on a budget

What do you like best? Ability to tailor fields to your needs.. What do you dislike? Moving servers very tedious, would love to see a wizard. What business problems are you solving with the product? What benefits have you realized? Open source so no budget issues, benefit is saving money bc of open source

CRM cheaper and good eficiency

What do you like best? I used other CRM, more complex, this is the best equilibrum for funcionality, price and easy learning for everyday using. We use it as a database of product customers, for contract validation. Also for support tickets, and support service with customers. It is a very effective tool to retrieve support reports, of case use per client. What do you dislike? migration from old version is a very hard work. Mobile use, email integration Recommendations to others ...

Endless possibilities in tailoring a solution that works for you!

PROS & CONS What are the best aspects of this product? Highly adaptable. I'm currently an entrepreneur running a couple companies. In each one, I work with a bunch of individuals who are my businss partners, people from other agencies, and freelancers. Vtiger leaves the decision to me on how my CRM should function, which modules I'd settle for, and what fields to utilize. What aspects are problematic or could work better? What to dislike about this product? Nothing much really when ...

A CRM That's a Jack of All Trades, Master of None

What do you like best? I like pricing structure the most. You pay a precise amount per month for your number of users. It's simple and affordable no matter what the company size. What do you dislike? The software is constantly in a place of repair. New features are added but may not work properly yet. There doesn't seem to be any QA process or full feature launches. It looks like improvements are made to the live product day in and day out. It can be confusing and frustrating. ...