Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Great for being able to customize reports

What do you like best? I personally like the ability to make my own fields and drill down to specific information in reports. The versatility that this software has given our start up is invaluable. What do you dislike? Trying to upgrade to new versions, the import feature does not pull over all the information Recommendations to others considering the product Make upgrading easier, all information should be made compatible to move over, especially when dealing with ...

All you need in Business!

What do you like best? being fully customizable and integratabtle is the best for us, we do all we need and all we want with Vtiger, being modular is also fabulous, Vtiger supports us 24/7 so then we also support our customers 24/7 What do you dislike? being able to save invoice when there is no stock is the worst, : : actually possible to fix it though but don't know why not yet! Recommendations to others considering the product Make it, configure it, customize it, , then keep ...

A very intuitive and easy-to-use product

What do you like best? Vtiger is very intuitive to use, as well as making reports is very dynamic and simple. Our company was able to easily migrate to this platform complying with everything necessary. Additionally the support team is always available, I have requested a couple of modifications without any problem. What do you dislike? I like it, you can only customize the permissions in the users a little more What business problems are you solving with the product? What benefits ...

Using it for our company.

PROS & CONS What are the best aspects of this product? It's fully functional. Highly flexible. Vitger CRM is a robust software that almost all modules you'll ever need. It works well regardless of the industry you're in. What aspects are problematic or could work better? VtigerCRM happens to be one of the greatest CRMs I've ever come across. However, it does have some downsides. It would've been great if Vtiget has some kind of a backup functionality that allows customers to make ...

Using it for our company.

PROS & CONS What are the best aspects of this product? It's fully functional. Highly flexible. Vitger CRM is a robust software that almost all modules you'll ever need. It works well regardless of the industry you're in. What aspects are problematic or could work better? VtigerCRM happens to be one of the greatest CRMs I've ever come across. However, it does have some downsides. It would've been great if Vtiget has some kind of a backup functionality that allows customers to make ...

Functions efficiently and with excellent support.

PROS & CONS What are the best aspects of this product? The creation of modules regardless if it's starting things from scratch of editing the current ones, fits nicely with any company. This works regardless if it's product/service/hybrid-based. When it's paired with workflows and you have a fair idea on how it functions, everything you could ever think of is doable. Technical support can be reached through live chat. What aspects are problematic or could work better? Customer ...

Flexible and worth every penny.

PROS & CONS What are the best aspects of this product? I love the flexibility of this software. My systems admin working for my employer had a relatively poor setup. But after using the software for a few years, we're able to finally automate and carry out processes. This include extracting data for our own custom design report writer. Its potential is something that my employer really realized completely. What aspects are problematic or could work better? Setting things up ...

Value for money

What do you like best? I like that Vtiger is dynamic, and there are regularly coming new features there doing that my work become more easier. I am very pleased that the Vtiger can work together with my phone system, same for the mobile app, just use contacts and get generated a option to log information about the call. The mobile app is so useful at the daily work, with the calendar function and the event information there just are in the hand of you What do you dislike? It is ...

Wonderful and Newone Experience

What do you like best? The structure in which the program is conceived is great, the way in which the processes of sales, collections, support and service orders are interrelated. What do you dislike? Comments are deleted unexpectedly or do not finish recording, the same happens with emails sent with attachments. It would be ideal to notify the updates to the clients What business problems are you solving with the product? What benefits have you realized? Follow-up in sales ...

Reall good

What do you like best? The staff treatment when you have a problem. They really solve any issue. What do you dislike? nothing at all. I think all the tools that I user are really useful. What business problems are you solving with the product? What benefits have you realized? Email marketing. Contacts data storage. Leads.