Vtiger Reviews in June 2026: User Ratings, Pros & Cons

CRM

What do you like best? Vtiger is great CRM solution. It can be configured to meet any business needs. What do you dislike? There is a needed many knowledge to set up them. What business problems are you solving with the product? What benefits have you realized? Back administration and sales

Full Featured CRM

What do you like best? We have been a vTiger user now for over 5 years and absolutely love the power and flexibility that vTiger has provided our company. One of the key elements we have come to love about vTiger is its ease of use and scaleability for managing our leads and customers. If there is something we need vTIger to do or track it is very rare that is is not capable of meeting and even exceeding our needs. What do you dislike? We have found that the projects management feature ...

Perfect platform for an organized Business

What do you like best? The customizability to develop the CRM to your requirements. The ease with which one can gather the required informations because of the organized workflow within the CRM The ability to follow the email interactions with clients Lead Management system Opportunity Management Tool -Opportunity to Integrating tools like Docusign to collect payments - Management of Fleet and HR What do you dislike? Access to only 2 portals at once for a single account ...

A real surprise

What do you like best? I like that it's cloud and all in one with a ticketing system and also marketing funnel at the front What do you dislike? Document creation forms the non Web person isn't that easy technical service tickets Sales funnel and email tagging Marketing and edm measurement What business problems are you solving with the product? What benefits have you realized? I like I can find all emails on a customer card.. I like that marketing metrics help with prospecting

It's so easy and flexible to manage your business.

What do you like best? I like the report module. I can make various chart reports and pin on the dashboard is very useful for watching our business status changing anytime. And I like the module layout & field too. It's great for me can easily modify module layout& field for our need anytime. Another useful tool is module builder that can make any module I want. What do you dislike? The localization issue bothers me many years. Some Vtiger module functional can't work for our ...

Powerful tool in sales process

What do you like best? All tools are very useful and properly structured as per sales process.We can add new one also as per requirement.We can reduce manual work by creating workflows.VT support team is very quick and prompt.We add reminders regarding visits,meetings,calls so we get automatic reminder for this. What do you dislike? There are some limitations like while exporting excel file of quotations one quotation is displaying two three times.we can not take required columns while ...

Satisfied

What do you like best? The versatility/customizability of Vtiger as a CRM solution. What do you dislike? It could be more user friendly. I recognize this is challenging given the depth, versatility and complexity of the product. However, as a Marketing Manager, sometimes I want to perform simple marketing tasks (such as sending an email campaign and I feel the task flows are more complex than they have to be. Recommendations to others considering the product It's a versatile ...

vTiger Review

What do you like best? User management and logging is good for IT administration What do you dislike? Customer support can sometimes be unhelpful What business problems are you solving with the product? What benefits have you realized? Tracking user activity

vtiger is fantastic

What do you like best? What I like most about vtiger, is the speed of the application, and the apps in ios, which I think are fantastic, and at the moment I do not have any complaints, sometimes as in this form they force me to write more than what I wish, but hey, I understand that it is good, I will copy it for my people, because I see it useful. What do you dislike? What I like the least about the application, is the limited support it has in Spanish, everything is in English, ...

Vtiger CRM and Support

What do you like best? I was introduced to Vtiger over 8 years ago, the free version, and left that company. When I started at this company we were using another CRM which was just a drag. We then compared several different options and eventually settled for CRM on Demand from Vtiger. CRM was just a database tool when we started it, and just short of 2 years later it has become the only tool in all our departments, even replacing several google sheets and physical paper systems we were ...