Vtiger Reviews in May 2025: User Ratings, Pros & Cons

Great system

What do you like best? I like that I can track everything about my clients from emails to contact info to different jobs in chronological order. I also like that those accounts are all separate and they are all able to be linked and unlinked from one opportunity or contact to another. Also, as sales people we switch accounts often and to have the ease to pick up right where the other person left off is perfect. What do you dislike? I dislike the number of tabs and modules. There has ...

Good, Flexible CRM for Good Price

What do you like best? We are able to accomplish everything we need for managing customer interactions through vTiger. This includes our sales, support, and email marketing. The flexibility of the program to add new data fields and modules has been very useful to make the tool fit our business needs and to evolve the program over time. We extensively use workflows to make sure related records stay up to date. When bugs or issues have been reported, vTiger support has been helpful ...

Adaptive to the department's needs

What do you like best? Design and flexibility. There are many options that, once adapted to the team's needs, can save alot of time; from general overview of the sales status to directly sending price offers to customers, generating custom reports. it's all great What do you dislike? so far, it's been great. maybe the internal communication tool could use some ...enhancement; it's great but not as atractive as the rest of the platform. Recommendations to others considering the ...

CRM

What do you like best? Vtiger is great CRM solution. It can be configured to meet any business needs. What do you dislike? There is a needed many knowledge to set up them. What business problems are you solving with the product? What benefits have you realized? Back administration and sales

It's so easy and flexible to manage your business.

What do you like best? I like the report module. I can make various chart reports and pin on the dashboard is very useful for watching our business status changing anytime. And I like the module layout & field too. It's great for me can easily modify module layout& field for our need anytime. Another useful tool is module builder that can make any module I want. What do you dislike? The localization issue bothers me many years. Some Vtiger module functional can't work for our ...

Powerful tool in sales process

What do you like best? All tools are very useful and properly structured as per sales process.We can add new one also as per requirement.We can reduce manual work by creating workflows.VT support team is very quick and prompt.We add reminders regarding visits,meetings,calls so we get automatic reminder for this. What do you dislike? There are some limitations like while exporting excel file of quotations one quotation is displaying two three times.we can not take required columns while ...

Satisfied

What do you like best? The versatility/customizability of Vtiger as a CRM solution. What do you dislike? It could be more user friendly. I recognize this is challenging given the depth, versatility and complexity of the product. However, as a Marketing Manager, sometimes I want to perform simple marketing tasks (such as sending an email campaign and I feel the task flows are more complex than they have to be. Recommendations to others considering the product It's a versatile ...

vTiger Review

What do you like best? User management and logging is good for IT administration What do you dislike? Customer support can sometimes be unhelpful What business problems are you solving with the product? What benefits have you realized? Tracking user activity

vtiger is fantastic

What do you like best? What I like most about vtiger, is the speed of the application, and the apps in ios, which I think are fantastic, and at the moment I do not have any complaints, sometimes as in this form they force me to write more than what I wish, but hey, I understand that it is good, I will copy it for my people, because I see it useful. What do you dislike? What I like the least about the application, is the limited support it has in Spanish, everything is in English, ...

Vtiger CRM and Support

What do you like best? I was introduced to Vtiger over 8 years ago, the free version, and left that company. When I started at this company we were using another CRM which was just a drag. We then compared several different options and eventually settled for CRM on Demand from Vtiger. CRM was just a database tool when we started it, and just short of 2 years later it has become the only tool in all our departments, even replacing several google sheets and physical paper systems we were ...